A220 Heavy Maintenance Manager

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Job Description:

Satair is looking for a Heavy Maintenance Manager to join our Customer Order Fulfillment team based in Peachtree City, GA.

As a Heavy Maintenance Manager you work as a project manager supporting Maintenance Centers and Airlines A220 c-check activity. You will be responsible for the complete customer order handling process for c-check part requirements  and coordinate a multi functional team to collaborate and work towards expediting and delivering all parts on-time. You will also lead customer meetings while presenting to customers the c-check orders status, addressing concerns and aligning on priorities.

You will get an exciting job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer-centric outlook. What we do is so much more than distribution, support and service; we deliver excellence when it’s needed and where it’s needed, so people all over the world can connect.

Your working environment:

Just outside of Atlanta is one of ten of Satair’s global locations. Established in 1986, this site hosts Commercial, Human Resource, Customer Order Fulfillment (COF), Finance, Product Management, Supply Management Vendor Parts, and Planning team functions.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.

Primary Responsibilities: 

• Prepare, lead and steer internal MFT and customer meetings

• Maintain C-check file and ensure all relevant information is available

• Responsible for C-Check file related external and internal stakeholder communication (Customer Order View, Reporting File) 

• Ensure all functions have performed their required checklists, incl. their own

• Measures, analyses and utilizes key performance indicators (KPIs) on behalf of the group in order to manage material order activity.

• Ownership for C-Check project and its order lines

• Perform Heavy Maintenance Manager C-Check Checklist

• Open technical support cases with Airbus Canada (e.g. PN Activation, interchangeability, etc.)

• Clarifies technical queries utilizing technical documentation and/or liaises with technical and engineering departments.

• Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction.