Compute Infrastructure Product Delivery Manager

 

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

 

As a Product Delivery Manager in Compute Infrastructure, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Works with engineering and product to develop comprehensive project plans, incorporating technical requirements, resource allocation, budget estimation and milestone development for on-time delivery of technology solutions
• Develops and reports performance metrics and KPIs to monitor and report on the progress of workstreams
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Develops communication materials for senior management that provide transparency on progress, problems, and risks
• Leads and tracks day-to-day execution of the mentioned initiatives; uses data driven analytics to bring improvements and optimizations
• Provides early warning on potential roadblocks, propose solutions, identify interdependencies
• Works with risk and audit team to ensure anytime audit readiness; develops mitigation plans as necessary
• Drives vendor engagements with companies like Hashicorp, Solo and other’s to address interdependencies and escalate issues, if required

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Proven track record of successfully leading large, complex programs involving systems, processes, and organizational changes
• Expertise in KPI and metrics reporting, SDLC, project management tools, Gantt charts etc. 
• Strong communication skills (both oral and written) and strong interpersonal and influencing skills
• Proven entrepreneurial drive to identify opportunities for impact and influence others to act
• Demonstrated ability to operate as an individual contributor coordinating work across matrixed teams
• Ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions
• Significant experience with PowerPoint for executive-level documents, meetings, and presentations aligning senior stakeholders on regulatory messages and Excel-based models for analysis and planning

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Advanced knowledge of project and program management methodologies, tools (e.g., Pi, JIRA, Confluence), and techniques
• Experience with Excel and PowerPoint. Exposure to new gen tools like Chat GPT will be an added advantage
• Experience in managing application remediation or application migrations

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200