Associate Product Manager (Hybrid - Acton, MA or San Diego, CA)

Job Description

The Associate Product Manager – Omnipod 5 will help drive the development and lifecycle management of the Omnipod Pod Platform. This role is uniquely positioned at the intersection of hardware engineering, customer experience, and operational excellence, supporting the full lifecycle of the Pod – from design and development, production, launch, post-market monitoring and continuous improvement.

You will collaborate with customer experience, engineering, manufacturing, supply chain, and user experience design teams to ensure our hardware solutions are not only cutting-edge but also scalable, reliable, and aligned with user needs. This is an exciting opportunity to contribute to a mission-driven product that is changing lives every day.

The ideal candidate possesses the following traits:

• Passionate about product, design, and technology
• Human centered, data obsessed, outcomes driven
• Collaborative and intersectional consensus builder
• Loves to create well-designed and inspirational communications
• Executes relentlessly
• Intensely curious and charismatic
• Continuously learning and improving

Responsibilities

• Understand user journey and needs, market dynamics, and innovation opportunities for Insulet to transform the way diabetes is managed
• Support end-to-end product lifecycle activities - from early discovery and requirements definition through development, launch, post-market monitoring, and continuous improvement
• Present business cases that drive prioritization and decision-making

• Partner closely with hardware engineering, manufacturing, and supply chain teams to ensure product requirements are feasible, scalable, and aligned with user needs.
• Monitor and triage product performance issues – such as bugs and complaints – and collaborate with cross-functional teams to influence and prioritize corrective actions.
• Support sustaining engineering efforts by surfacing user insights and product data that inform opportunities for cost reduction, reliability improvements, and design enhancements.
• Collaborate with Agile engineering teams on software product development
• Collaborate with product marketing to shape go-to-market strategy
• Build trust and confidently interface with all functions and levels in the organization: executive leadership, engineering, UX, data science, program, marketing, regulatory, privacy, cybersecurity, operations, and medical affairs teams
• Evangelize best practices for product management, design, and engineering at Insulet

Key Decision Rights

• Supports product strategy and roadmap development through user insights, data analysis, and cross-functional collaboration

• Owns prioritization and delivery of specific features or improvements within the Pod Platform

Required Leadership Skills & Behaviors

• A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align the organization behind a clear vision and strategy
• Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
• Experience guiding high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams.

Required Skills and Competencies

• Understanding of hardware product development processes, including design controls, verification/validation, and manufacturing transfer.
• Experience or interest in managing lifecycle activities for physical products, including post-launch monitoring and sustaining engineering.
• Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals
• Strong business acumen and passion for delivering impact by executing world-changing technologies
• Strong market sensing, customer intimacy translated into customer needs and achievable product requirements; instinctively a data-driven decision maker
• An enterprise-level thinker and leader in decision making
• Strong ability to influence, interact, and lead globally
• Strong cross-functional leader, able to bring out the best in cross-functional colleagues to guide swift, effective trade-offs and decision-making
• Ability to translate complex strategies into high impact tactical initiatives with strong project management
• Ability to work cross functionally to develop and realize business case for investments anchored in customer needs, how to realize that globally, and deliver against business case
• Ability to translate business cases into a features and