Full Time Guest Service Representative (Joy Creator)
Nothing Bundt CakesAbout the role
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Vision insurance
*** Please note that this is for a Full Time position at the Edmond location opening October 2025. *** Education and Work Requirements:
- Applicant must be 18 years of age or older.
- No experience necessary. We will train on site.
- Previous experience in a retail, bakery or restaurant setting is a plus.
Duties and Responsibilities:
- Promptly greet walk-in and over-the-phone guests with genuine, helpful enthusiasm to determine their needs.
- Maintain a strong product knowledge to assist guests: sizing, flavors, pricing, special promotions, etc.
- Process guest orders efficiently and accurately, utilizing our point-of-sale system.
- Uphold a clean, organized bakery presentation, which may include routine sweeping, mopping, dusting, and cleaning.
- Restock retail merchandise and the cake display case to ensure a strong visual presentation.
- Assist the Crafter in preparation of cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures.
- Maintain consistent work attendance and punctuality record.
- Must be available to work 30-40 hours a week with various shifts Monday-Sunday. (Full Time)
- Must be available to work various weekday shifts between 8:30AM and 7:00PM.
- Must be available to work a minimum of 2 Saturday shifts a month between 9:30AM and 6:00PM.
- Must be available to work a minimum of 2 Sunday shifts a month between 10:30AM and 4:00PM.
- Must be able to work additional hours during the holiday season as needed: Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day, etc.
- Has strong interpersonal skills; is friendly, helpful, positive, patient, and can communicate well with others.
- Enjoys interacting with people to provide superior customer service.
- Can perform multiple tasks simultaneously while still being able to pay attention to detail.
- Is organized, detail-oriented and self-motivated.
- Has the ability to understand and carry out oral and written instructions.
- Understands basic math when needed and can provide monetary change using U.S. currency.
- Has the ability to operate a point-of-sale system.
- Has the ability to assist customers over the phone.
- Has the ability to stand for extended periods of time and work in a very fast-paced environment.
- Has the ability to lift moderate to heavy items (up to 30lbs) if needed.
Benefits:
- Flexible hours and scheduling.
- Opportunity for cross-training in other positions within the bakery.
- Commission available.
- Pay starts at $13/hr and up, depending on experience.
- Major Medical, Dental, and Vision
- PTO
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s