Senior IT Project & Program Manager- AI Initiatives

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager-AI Initiatives to join our team in your choice of our Chicago, IL, Peoria, IL, Dallas, TX, Broomfield, CO locations! We offer a remote work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

JOB RESPONSIBILITIES:

·         Provides delivery rigor and execution leadership for AI Assistant initiatives by establishing clear plans, dependencies, and accountability across cross‑functional teams.

·         Creates transparency for the work group by maintaining up‑to‑date project plans, schedules, risks, and status reporting to support informed decision‑making.

·         Enables effective collaboration between product, engineering, data/AI, UX, and business partners by facilitating structured communication and alignment forums.

·         Proactively identifies delivery risks, dependency constraints, and critical path impacts, helping the team address issues early and maintain momentum.

·         Supports continuous improvement of project management practices, tools, and cadence to improve predictability, efficiency, and stakeholder confidence.

·         Develop, maintain, and regularly update integrated project plans that include workstreams, milestones, dependencies, and critical path identification.

·         Track progress against schedules and commitments; identify variances and drive corrective actions in partnership with delivery teams.

·         Lead recurring execution and governance meetings (e.g., standups, status reviews, stakeholder updates), ensuring clear agendas, decisions, and next steps.

·         Coordinate cross‑functional dependencies across multiple teams and time zones to ensure sequencing and handoffs are clearly understood and managed.

·         Identify, document, and manage project risks, issues, and assumptions; develop mitigation and contingency plans as needed.

·         Prepare and deliver concise project status communications, including schedule health, risks/issues, decisions required, and upcoming milestones.

·         Ensure project deliverables meet defined quality standards and are aligned with agreed‑upon scope, timelines, and expectations.

·         Maintain project documentation, action items, and decision logs to support transparency and auditability throughout the project lifecycle.

Requirements

EDUCATION & EXPERIENCE REQUIRED:

·         Bachelors/ Master’s degree with 5+ years’ experience

·         PMO certification or Agile Certification is nice to have

REQUIRED SKILLS:

·         Strong working knowledge of digital project management fundamentals, including project planning, scheduling, dependency management, and critical path analysis.

·         Experience using project management and workflow tools to manage plans, track progress, and report status (e.g., enterprise PM or agile delivery tools).

·         Proven ability to manage multiple workstreams and cross‑functional dependencies within complex digital initiatives.

·         Solid understanding of risk and issue management practices, including escalation, mitigation planning, and stakeholder communication.

·         Ability to analyze project data (schedule, milestones, risks) and translate it into clear, actionable insights for teams and leaders.

·         Strong facilitation and communication skills to lead meetings, drive alignment, and maintain clarity across technical and non‑technical stakeholders.

·         Familiarity working in technology or digital delivery environments, ideally supporting software, data, or AI‑enabled solutions. 

SOFT SKILLS:

·         Heavy attention to detail

·         Organizational skills

·         Excellent communication skills 

Benefits

·         401(k)

·         Dental insurance

·         Vision Insurance

·         Disability insurance

·         Employee assistance program

·         Health insurance

·         Health savings account

·         Life insurance

·         Paid time off

·         Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com