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ACE-New Mexico Sales Agent
Walser Automotive GroupAlbuquerque, United Statesfull_timeVerifiedPosted 27 May 2025
💰 $33,000/yr
About the role
Join Ace, a premier and internationally operating rental agency! With over 300 licensed locations in over 45 countries, Ace is now the largest system of independent rental car agencies worldwide. Ace Rent-a-Car New Mexico is located on-site at Albuquerque International Sunport and is a subsidiary company of Walser Automotive Group, a 26-rooftop automotive dealer group based in Minneapolis, MN.As a subsidiary company of Walser Automotive Group, Ace employees have access to top-ranking benefits through Walser such as PTO, Maternity-Paternity-Adoption Leave, Pet Insurance, Medical & Dental Insurance, 401k, and so much more! As an independent franchise, Ace employees have the benefit of a small, local team feel with access to competitive, comprehensive benefits through our parent company Walser Automotive Group. Compensation: $16.50/hr + Product Sales
How do our Customer Experience Specialists Drive Impact?
- Our Customer Experience Specialist will be someone who will provide support to the dealership's service department by welcoming customers into our service department. Some of the responsibilities will include:
- Listening carefully to customers and documenting details of their questions and concerns carefully
- Providing transparency to customers with consistent updates throughout their repair process
- Working as a team with your service admin and technicians
- Building repeat business through consistent follow-up techniques with customers
- Staging vehicles and shuttle customers as needed
We're Looking For:
- Exceptional customer service skills
- Strong written and verbal communication skills with a high level of detail orientation and accuracy
- Proven experience working within a team environment
- Familiarity with using Microsoft Office
What We Offer:
- Medical, Dental, Vision coverage & HSA/FSA
- Paid Parental Leave (Maternity, Paternity, Adoption)
- Adoption Assistance Program
- Life Insurance and 401K with Employer Match
- Pet insurance and Employee discounts
- Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride and Asian Hmong Alliance
- The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube
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