VP of HR Operations

CommonSail Investment Group

VP of HR Operations

Position Summary

The Vice President of HR Operations is a key role responsible for leading and integrating the core pillars of HR Operations, HRIS & Payroll, and Learning & Development. This leader drives operational excellence across all HR service delivery functions, ensures compliance with regulatory requirements, and aligns systems, processes, and people strategies with organizational goals. The VP of HR Operations is responsible for building strong partnerships within the HR department and with other functional areas as well as leading a team of key reports to deliver efficient, innovative, and people-focused solutions at scale. The VP of HR Operations reports to the Chief People Officer.

Essential Responsibilities and Duties

Leadership & Strategy

• Lead the strategic direction and execution of HR Operations, HRIS & Payroll, and Learning & Development in partnership with the Chief People Officer.
• Translate operational strategy into scalable people plans and processes that support long-term business objectives.
• Build and mentor a high-performing team of directors, fostering collaboration, accountability, and continuous development.
• Serve as a thought partner to HR Directors and their teams in key areas including workforce planning, systems, compliance, and development initiatives.

HR Operations Oversight

• Ensure effective design and delivery of compensation, benefits, and HR service delivery programs.
• Oversee compliance with employment laws, policies, and internal controls across core HR functions.
• Lead continuous process improvement initiatives to streamline HR operations and enhance employee experience.
• Evaluate market trends to ensure competitive and equitable compensation and benefits practices.

HRIS & Payroll Oversight

• Provide executive leadership over the HRIS and Payroll functions, including systems strategy, vendor management, and compliance.
• Ensure accurate and timely payroll processing, data integrity, and system security across all HR platforms.
• Oversee system enhancements, integrations, and user adoption in collaboration with IT and Finance.
• Lead governance efforts to prioritize system enhancements aligned with business needs.

Learning & Development Oversight

• Direct the Learning & Development function to deliver training solutions that build capabilities, support career growth, and meet business goals.
• Oversee the assessment, design, and delivery of development programs across all modalities (live, virtual, eLearning).
• Establish and execute performance metrics to evaluate the effectiveness of training and improve learner outcomes.
• Ensure learning and development initiatives align with CSIG culture and commitment to employee success.
• Ensure alignment of learning initiatives with strategic business priorities, including technical, compliance, and leadership development.

Operational Excellence & Collaboration

• Serve as the executive liaison between HR and business leaders, ensuring that people operations are fully aligned with organizational needs.
• Champion data-driven decision-making through accurate and accessible HR reporting and insights.
• Manage and optimize budgets across all HR Operations functions.
• Ensure successful execution of major HR initiatives and communications.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 10+ years of progressive HR experience, including leadership over at least two of the following areas: HR Operations, HRIS & Payroll, Learning & Development.
• 5+ years in a senior HR leadership role managing people leade