About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

The Director, Site Operations leads the overall operations for one, or more, of our data center campuses and will directly lead a team of CFEs and/or manager-level positions. This position will collaborate with Reliability Engineering, Design Engineering & Construction and other resources to run the overall campus. This position will handle the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team.

Our CFEs are respected, well-trained, customer-focused and some of the best facilities engineers you will find in the industry. While you do not have to be the ‘alpha’ engineer to lead this team, you must possess an excellent overall understanding of typical electrical and mechanical building systems to direct the work that needs to occur when maintaining the overall environment.

This role is on-site in San Antonio, Texas.

Essential Job Functions

• Lead the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems

• Lead a team of Critical Facilities Engineers (CFEs) and/or Managers across all shifts in a 7x24 operation

• Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities

• Encourage and cultivate a team-oriented environment through positive feedback

• Hold employees accountable on preventive/corrective maintenance of facilities equipment

• Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently

• Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations

• Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation

Duties

• Direct and maintain the site-specific preventive maintenance and work order program

• Prepare and present estimates of cost of parts, equipment and supplies of installation and repairs

• Schedule, coordinate and oversee all maintenance vendors during maintenance and break/fix events

• Ensure personnel safety while protecting the facility’s critical equipment

• Work with peers and subordinates to develop required MOPs/SOPs

• Ensure all maintenance activities are performed in accordance with approved MOPs and the Vantage’s Mission Critical Facility work rules

• Perform periodic technical and quality reviews of all MOPs/SOPs to