Senior Manager, Benefits - United States & Canada

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

 We are seeking a Senior Manager to lead our UCAN (United States and Canada) Benefits team. This role is part of a Global Benefits team composed of curious, collaborative, and passionate members. We take great pride in supporting our employees through our benefit offerings. There is a preference for this role to be based in Los Angeles or Los Gatos, but we are also open to it being remote.

At Netflix, we take a distinctive approach to our benefits philosophy, creating and implementing programs that align with our unique culture. The person in this role will understand our benefits charter and how it supports and complements the Netflix culture. They will develop, drive, and manage benefit programs as well as grow and enable our team of stunning benefits colleagues. A successful candidate will be strategic, collaborative and a great people leader.

Responsibilities include:

• Experience in leading change, influencing various stakeholders including senior management, and delivering results 

• Experienced people leader who is committed to the growth and development of team members 

• Passion for innovation and making an impact on our unique benefit offerings and approach to benefits 

• Fully responsible for the strategic direction, planning, alignment, design, implementation, administration, renewals, and financial oversight of all UCAN benefit plans and programs 

• Maintain a pulse on local market practices and data, trends, and requirements

• Build and sustain collaborative cross-functional relationships within Netflix (i.e., finance, payroll, legal, etc.) to work through complex challenges.

• Ability to connect the dots between the team’s priorities and initiatives and the overall Talent strategy.

• Maintain close alignment with APAC, EMEA, and LATAM benefit  team regional leads to ensure alignment on our global programs as well as our global charter 

• Develop analytics and metrics around benefits programs to measure the success of our programs and inform decision-making. 

• Experienced communicator with the ability to translate complexity into clear, concise,  and transparent information

• Strong vendor management skills to oversee our relationships with various consultants and third-party vendors

Experience:

• Minimum 10-15 years of experience in Human Resources/benefits, including 5+ years of people management experience for sizable teams. 

• Experience working in a global organization. 

• Proven ability to think strategically and innovatively around benefit offerings. 

• Advanced problem-solving, process improvement, and change management skills, with the ability to think strategically, analytically, and creatively. 

• Excellent communication skills.

• True subject matter expert. A proven thought leader in benefits operations and strategy.

• Comprehensive and thorough knowledge of benefits policies, trends, laws, regulations, and system tools & technologies 

• Bachelor-level degree in a related field

Values:

• Passion. Our employees are our top priority, and enabling an amazing employee experience as a consumer of our benefits programs is your main guiding principle. 

• Curiosity. You are able to approach benefits with a deeply analytical and curious mind, taking in many data points and providing summaries and actionable recommendations in a clear and concise way. You operate using good judgment.

• Collaborative. You have the ability to work with and influence cross-functional teams understanding there is not one single voice making decisions. You are able to partner closely with internal & external stakeholders

• Agile. You have the ability to thrive in a fast-paced environment and effectively communicate with business partners while remaining highly organized and empathic.