Residential Aide - Team Leader

Title:                         Residential Aide Team Leader

Unit:                          Freedom House

Reports to:                Residential Aides Supervisor

Salary Range:          $24.72 per hour

Status:                       Full Time; Regular; Non-Exempt

Days/Hours:              3:00pm to 11:00pm

Location:                   Freedom House Brooklyn

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our participant population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary: The Residential Aide Team Lead is a leadership role within a residential setting, responsible for supervising and supporting residential aides while maintaining a safe, secure, and orderly environment for participants. This position serves as a key point of contact between staff and management, ensuring effective communication and smooth daily operations.

Core Competencies:

Mission, Culture and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core cultural value so that none of us should be measured against the worst things we have done.

Leadership: Demonstrates the ability to influence and guide others toward a shared goal. It involves motivating, inspiring, and empowering individuals or teams to work collaboratively and achieve success.

Interpersonal Skills: Demonstrate the ability to effectively communicate, interact, and relate with others. This encompasses a wide range of traits and behaviors, including verbal and nonverbal communication, empathy, active listening, conflict resolution, and teamwork.

Communication Skills: Demonstrate the ability to effectively convey and receive information, ideas, and messages, both verbally and nonverbally. This is crucial for building relationships, collaborating, and achieving goals.

Essential Duties and