Senior Director, PMO and Process Excellence

<p><b>Senior Director, Project Management Office and Process Excellence (Hybrid)</b></p><p></p><p><b>Life Unlimited.</b> At Smith+Nephew we design and manufacture technology that takes the limits off living.  </p><p></p><p>The Senior Director of the Project Management Office (PMO) and Process Excellence is a strategic leader responsible for overseeing the portfolio of projects as a service for the Company, driving process optimisation end-to-end across GBS, and ensuring alignment with the organisation's strategic goals. This role combines expertise in project management, operational excellence, and the ability to implement change management to deliver high-impact results. This role will lead a team of 10-15 project and process excellence professionals who are based in our shared service centres in Poland, Costa Rica, India and Malaysia. The role reports to the SVP of GBS.</p><p></p><p><b>What will you be doing?</b></p><p><b>Strategic Leadership  </b></p><ul><li>Develop and execute the PMO and process excellence strategy in alignment with organizational objectives and in aid of end-to-end process optimisation. </li><li>Partner with senior leadership to prioritize strategic initiatives and allocate resources effectively. </li><li>Act as a thought leader in project and process management to drive enterprise-wide value in partnership with other related teams across the enterprise. </li></ul><p><b>Project Portfolio Management</b></p><ul><li>Oversee the project portfolio, ensuring alignment with strategic goals and timely delivery of initiatives. </li><li>Implement robust governance frameworks, tools, and metrics for portfolio reporting and performance tracking. </li><li>Monitor and mitigate risks across programs and projects. </li></ul><p><b>Process Excellence</b></p><ul><li>Lead process improvement initiatives for GBS using Lean, Six Sigma, or other methodologies to optimize performance. </li><li>Standardize and enhance operational workflows to improve efficiency, quality, and customer satisfaction of the GBS and broader end-to-end scope. </li><li>Foster a data-driven culture, utilizing analytics to identify opportunities for process improvement. </li></ul><p><b>Team Development and Leadership</b></p><ul><li>Build and lead a high-performing global PMO and process excellence team, fostering a culture of collaboration and <span>accountability. </span></li><li>Mentor and develop team members, ensuring continuous professional growth and alignment with best practices. </li><li>Drive employee engagement and organizational change management strategies to support adoption of new processes and systems. </li></ul><p><b>Implementation management</b></p><ul><li>Serve as a key change agent, driving the adoption of project and process management practices. </li><li>Communicate progress, challenges, and successes to stakeholders at all levels, including senior leadership and ExCo.</li><li>Develop and maintain strong relationships with internal and external stakeholders to ensure buy-in and alignment. </li></ul><p><b>Technology and Tools Optimization</b></p><ul><li>Oversee the selection, implementation, and optimization of project and process management tools in partnership with other related teams across the enterprise. </li><li>Stay involved in emerging technologies to enhance efficiency and scalability of project management and process excellence practices. </li></ul><p></p><p><b>What will you need to be successful?</b></p><ul><li>Bachelor’s degree in Business, Engineering, or related field; MBA or advanced degree preferred. </li><li>Minimum of 10 years of progressive experience in project management, process excellence, or related fields, with at least 5 years in a leadership role.</li><li>Technical Skills </li><li>Expertise in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira, or similar). </li><li>Proficiency in Lean, Six Sigma, or other process improvement methodologies; Black Belt certification preferred. </li><li>Strong analytical skills with experience in data-driven decision-making and performance tracking. </li><li>Leadership and Communication </li><li>Proven ability to lead diverse, cross-functional, and global teams. </li><li>Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels. </li><li>Demonstrated success in driving organizational change and fostering a culture of continuous improvement. </li><li>Other qualification </li><li>Strong business acumen and a strategic mindset. </li><li>Experience in GBS roles as part of global or multi-regional organizations is highly preferred. </li><li>Ability to manage multiple priorities in a fast-paced, dynamic environment. </li></ul><p></p><h2><b>You. Unlimited.</b></h2><p>We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.    </p><p><b>Inclusion, Diversity and Equity:</b> Committed to Welco