Vice President, Change Leader

Location Designation: Hybrid - 3 days per week 

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

 

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

 

You are our future, and we commit to investing in you accordingly.

 

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Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Role Overview:

The Change Leader will play a critical role in leading and managing the Change Management efforts within the Foundational Business at New York Life. This role requires a leader with strong strategic and execution skills and the ability to work effectively across teams. This individual will be responsible for guiding teams through significant changes, ensuring the smooth transition of processes, systems, and culture as the business continues to evolve. The Change Leader will work closely with the enterprise change leader in Human Resources, senior leadership within the business, project managers, and key stakeholders to design, implement, and monitor change management strategies that support both the business and company goals and objectives.

 

What You’ll Do:

• Change Strategy Development & Execution:
  • Design and implement comprehensive change management strategies that align with the business’ overall goals and objectives.
  • Partner with senior leadership to identify business needs and areas requiring transformation, defining the scope, timelines, and key deliverables.
  • Partner with senior leadership to prioritize a change management agenda and measure success against key deliverables.
  • Lead change initiatives that foster a smooth transition and minimize resistance across the organization.

 

• Stakeholder Engagement & Communication:
  • Establish and maintain strong relationships with key stakeholders (Distribution, Human Resources, Corporate Communications, Technology, etc.) across all levels of the organization.
  • Work with Corporate Communications team to support the communication of change initiatives clearly and effectively, ensuring that all employees understand the purpose and impact of the changes within the organization.
  • Develop and deliver clear, concise communication plans, presentations, and other materials for employees, leadership, and external partners.

 

• Culture & Behavior Change:
  • Help drive organizational culture change to ensure employees embrace new ways of working, systems, and processes.
  • Promote a positive environment for change by addressing employee concerns, creating buy-in, and building trust through transparent communication.
  • In partnership with the Enterprise Change Management team in Human Resources, support the implementation of training to support employees in adapting to new tools, systems, and methodologies.
  • Lead change workshops, coaching sessions, and other learning opportunities to ensure employees are well-equipped to navigate the transformation.

 

• Change Monitoring & Feedback:
  • Monitor the effectiveness of change i