Digital Technologies Operations Manager

Job Location

Job Description

Information Technology (IT) at Procter & Gamble is where business, innovation, and technology integrate to create a competitive advantage for P&G. Our mission is clear -- we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide! Our IT professionals are diverse business leaders who apply IT mastery to deliver game-changing, technology-driven business models and capabilities for our 65 iconic, trusted brands. 

From Day 1, you’ll be trusted to dive right in, take the lead, use your initiative, and build billion-dollar brands that help make everyday activities easier and make the world a better place. You’ll be doing meaningful work that takes your career places you never envisioned! And you’ll do this in creative workspaces where new ideas thrive and where your technical mastery is recognized and rewarded.
 

The Opportunity

Are you a tech-savvy professional interested in leading digital operations for a P&G manufacturing site or distribution center? This is an exciting and dynamic role in which you will ensure critical digital applications and infrastructure at the site are running smoothly, with the proper resilience in place, and are fully complaint and secure. You will also be empowered to drive continuous improvements while building your supply chain experience, gaining deep IT mastery, and applying that mastery to accelerate your site’s digital journey.

Responsibilities

• Drive operational excellence at the site. Work with a multi-functional team to ensure any system or infrastructure issues are timely communicated and fixed ~ 25% Capacity
• Responsible for ensuring strong digital stewardship and IT Controls - Audits Ready Every Day ~ 50% capacity
• Lead and deliver new value for the site and / or category ~ 25% capacity

Job Qualifications

Required

• Degree:  Undergraduate qualifications or relevant professional experience in respective technical area.
• IT operations: Proven experience in IT operations or a related role. Incident management/Change management/Problem management.
• IT Systems: Strong knowledge of IT systems, hardware, and software.
• Integrated Risk Management: Understanding of IT compliance, governance and risk management.
• Project Management: Ability to successfully deliver small to medium projects with excellent collaboration and discipline.
• Collaboration/stakeholder management: Ability to work effectively with a multifunctional team at the site, and broader teams across., to deliver operational excellence for the site.
• Leadership: Self-starter. Willingness and ability to challenge the status quo, learn continuously, and apply expertise to deliver business value.

Preferred

• Understanding of IT infrastructure (Network, Voice, PC, Servers etc.) and experience in managing IT operations in a live environment.
• Experience in leading and managing projects.
• Understanding of cybersecurity and business continuity.
• Certified in CISA, ITIL Foundation, CCNA, PMP.
• Programming knowledge and experience desired, i.e., Python, SQL, C/C++, C#, etc.

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The Value of a P&G Career:

• Ongoing coaching and career development – you will work with passionate people and have access to best in class training through our P&G Leadership Academy as well as day-to-day mentoring from your manager. 
• We provide a market-competitive salary benchmarked against the finest companies, so you'll be able to spend your generous vacation time doing more of the things you love with the people you love.  
• We offer a suite of benefits, including but not limited to: flexible working arrangements, remote working options, generous paid vacation increasing with service, generous parental leave policies, group life insurance, health insurance, and dedicated support to help you find the right child care or elder care. 
• Additional perks include discounted P&G products from our company shops and a discount platform offering you unbeatable savings on everything from groceries to exotic holidays. 
• What's more, your financial package might include things like interest-free loans, a tax-advantageous share purchase plan, a contributory pension plan, and financial education and advisement on topics including purchasing real estate and generating wealth. 

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent