Workplace Systems Specialist, Strategic Integration

Position Title: Workplace Systems Specialist

Organization: Jewish Family Service of San Diego

Department: Strategic Integration

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Fully Onsite

Reports To: VP of Strategic Integration

Pay Range: $27.47- $32.96/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview: 

JFS is looking for a compassionate, mission-driven individual to join the Strategic Integration team as the Workplace Systems Specialist. In this role, you’ll be a key partner in improving how work happens across the organization. Reporting to the Vice President of Strategic Integration, you will work with teams to uncover inefficiencies, clarify workflows, and connect staff with tools and systems that enable smarter collaboration. You will also maintain two essential internal platforms—The MISH (our intranet) and the JFS Learning Hub (our internal learning management system) ensuring they remain current, easy to navigate, and supportive of staff success.

Responsibilities:

Internal Communications

• Post agency-wide announcements, events, and updates on the intranet and through all staff emails in alignment with brand and tone guidelines, including urgent or emergent updates that are unplanned
• Take lead on communications to internal groups including Directors Plus and Senior Leadership Team
• Explore and pilot communication methods beyond email—such as internal channels, message boards, or video summaries—to foster more engaging, accessible communication
• Support a shift in communication culture by modeling clarity, consistency, and curiosity around how we share information internally

Intranet Content Management

• Serve as the central coordinator for intranet upkeep, ensuring it remains a trusted and easy-to-use internal resource
• Recommend improvements to intranet structure and navigation to increase usability and reduce friction for staff seeking information
• Develop and maintain guidelines for content creation, publishing, and maintenance

Learning Management System Support

• Provide administrative support for the organization’s Learning Hub (LMS), including uploading learning materials, maintaining learning tracks, and updating compliance-related content
• Monitor course completions and generate reports to support compliance and learning engagement
• Partner with stakeholders to align Learning Hub structure and content with broader organizational workflows and strategic priorities
• Recommend and support the implementation of new learning tools, formats, and skill-building resources that address emerging needs across teams

Skills/Experience/Abilities That Are a Must-Have:

• Strong organizational skills and attention to detail, especially in maintaining systems, content, and documentation
• Ability to analyze workflows and translate operational needs into clear, actionable documentation
• Experience maintaining digital platforms such as an intranet or learning management system
• Comfortable facilitating meetings, asking thoughtful questions, and synthesizing input from diverse teams
• Familiarity with workplace productivity tools (e.g. Asana, Microsoft 365, including Teams, Lists, SharePoint, Forms)
• Ability to manage multiple priorities while maintaining focus on clarity, simplicity, and usability
• Collaborative mindset with a service orientation and a commitment to continuous improvement

Skills/Abilities We’d Like You to Have:

• Experience with process mapping or documentation tools
• Understanding of user-centered design principles and their application to internal systems and communication
• Previous experience work