Team Manager II, Program Manager

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

In this Manager, Technical Program Management role you will lead and mentor a team of TPMs who partner closely with our Product and Engineering leadership to execute on our next-gen products and features with the goal to continue to be a leader in the intelligent content management marketplace. You will also drive critical, cross-functional initiatives in partnership with business and technology stakeholders spanning multiple organizations. You see your programs (and the programs of your team) through from inception to the hands of the customer, ensuring effective communication and timely, high-quality delivery.

WHAT YOU'LL DO 

• Lead, mentor and coach a team of 6-8 Technical Program Managers
  • Ensure the successful delivery of strategic initiatives/programs with consistent, high quality results
  • Leverage your wide-ranging experience to support and guide the team
  • You must be proactive, flexible, have a passion for technology, and able to succeed within an open and collaborative environment. 
  • Partner with leadership to identify, advocate and solve for continuous process improvement for cross functional delivery.
  • Drive Product and Engineering efficiency and adaptability through organizational change management
• Lead planning, execution, and delivery of a portfolio of cross-functional programs
  • Build holistic plans incorporating dependencies, key deliverables and milestones, and risk mitigation to ensure a strong foundation for programs.
  • Drive all aspects of program management (planning, data gathering, analysis, communication, risk management and mitigation, status tracking and reporting, implementation, monitoring, execution, and release) to successfully carry out the initiative/program.
  • Bring clarity to programs and initiatives when faced with ambiguous goals
  • Influence and collaborate across organizations including engineering, product, security, legal, compliance, finance, go-to-market, and more to effectively build commitment with delivery teams, negotiate competing requirements, ensure alignment and program progress, and improve processes.
  • Effectively communicate program plans as well as risks and issues to all stakeholders. 

WHO YOU ARE 

• You are an experienced Manager in Technical Program Management with the following preferred skills:
  • 10+ years overall experience in a technology field
  • 7+ years experience in program management driving complex, large cross functional multi-year technical programs
  • 3+ years of experience leading, coaching and mentoring Technical Program Managers (TPMs)
  • Expertise within Enterprise SaaS
  • 2+ years experience in software development, QA/QE, application/infrastructure support, IT
• You enjoy building, mentoring and coaching a high performing team
• You're a strategic thinker who can quickly understand business and technical objectives and implications
• You have experience partnering with product and engineering leaders to set and drive strategy
• You bring an analytical perspective to problem-solving and negotiating cross-functionally and at an executive level
• You have strong technical aptitude and extensive experience in software/system design and development methodologies (including Agile, Waterfall, Hybrid) and program management tools including but not limited to Confluence, Jira,  Smartsheet
• You are execution focused and constantly driven to del