Senior Branch Manager - Milan

<p><strong>ABOUT US</strong></p> <p>Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. </p> <p>With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.</p> <p>Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.</p> <p> </p> <p><strong>THE ROLE</strong></p> <p>We’re looking for a travel enthusiast to become the new Branch Operations Manager of our depot in <strong>Ferno - Milan</strong>. You’ll be the face of our company, reporting directly to the Italy - Operations Area Manager, being responsible for managing the branch, in diverse aspects such as logistics, fleet, bookings, customer service and workforce management, with the assistance of central teams, while assisting other depots in the region.</p> <p><strong>WHAT WILL YOU WORK ON?</strong></p> <ul> <li>Managing, training, and coaching your team and occasionally assisting training at other branches;</li> <li>Ensuring the profitability of the depot by guaranteeing compliance with the business plan, as well as controlling costs;</li> <li>Establishing and maintaining relationships with suppliers and partners;</li> <li>Monitoring assets and reducing fleet downtime;</li> <li>Overseeing daily operations and helping out whenever needed;</li> <li>Serving as a direct point of communication for any urgency or unforeseen event;</li> <li>Play an active role in process optimization.</li> </ul> <p><strong>WHO ARE WE LOOKING FOR?</strong></p> <ul> <li>You have at least 2+ years of work experience in a supervisory role in a fast-paced, operational environment;</li> <li>You're fluent in English and Italian (mandatory);</li> <li>You’re eligible to work in Italy, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);</li> <li>You’re available to work on weekends and public holidays;</li> <li>You’re a responsible person who takes their work seriously and can be relied upon;</li> <li>You’re well-organised and you’re good at solving problems.</li> </ul> <p><strong>THE INDIE COMMITMENT!</strong></p> <ul> <li>Being part of a young, fast-growing and innovative company where you make a difference;</li> <li>Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;</li> <li>Continuous training and coaching to develop the skills that matter to you;</li> <li>Schedules fixed in advance, with weekends and holidays being rotated between team members;</li> <li>Compensation package that includes Performance and Referral Bonuses;</li> <li>Free Road Trips, so you can experience 1st hand trips around the US and Europe.</li> </ul> <p><strong>Are you ready to Go Indie?</strong></p>