Senior Coordinator, Community Building

Position Summary
Reporting to the Center Director, the Senior Coordinator, Community Building, leads the implementation and maintenance of a robust and diverse volunteer program and supports center programs, visitor engagement, facility rentals and operations.

This position is on-site at Seward Park Audubon Center, Seattle, WA.

Compensation:

$26.93 – $30.29 / hour

Additional Job Description

Essential Functions

• In collaboration with the Education Manager, implement and manage the volunteer program; ensure volunteers are appropriately trained, and volunteer opportunities reach non-traditional audiences.

• In coordination with education and community program team members, support delivery of education and outreach programming and cultivate partnerships with local community groups,

• Lead volunteer retention and appreciation; develop and implement year-round training and enrichment activities; provide regular and consistent communication to volunteers throughout the year.

• Oversee the volunteer application process, including applications and background checks, and ensure all sensitive information of volunteers is secure.

• Work closely with program leads to identify and schedule volunteer activities and enrichment programs; ensure all activities and programs are appropriately staffed and incorporate Audubon Field Safety guidelines.

• Promote and manage facility rentals and assist in the day-to-day operations of the nature store including but not limited to monitoring inventory of products, ensuring timely deliveries and accurate sales records are maintained.

• Coordinate external communications using Audubon’s internal systems and content provided by center . This would include weekly newsletters, online surveys, volunteer messaging, program registration, and more.

• Support the center’s website and social media content with provided messaging and images.

• Assist with center operations ranging from welcoming visitors to general maintenance to development of signage or outreach materials; provide high-quality customer service to visitors; greet guests, answer questions, monitor crowds and ensure the safety of visitors and program attendees.

• Organize and support on-site logistics of significant events such as fundraising events, board meetings, and special events.

• Collaborate with Audubon staff to ensure that equity, diversity, inclusion, and belonging principles are incorporated and followed in all aspects of our work.

• Support a culture of philanthropy, including public funding efforts.

• Collaborate with colleagues across the Americas, including through joint planning and execution of shared priorities.

• Other related duties as assigned.

Qualifications and Experience:

• Bachelor’s degree in education, environmental science, business administration, facility operations, outdoor recreation, or related field. An equivalent combination of education and experience will also be considered.

• A minimum of three years’ experience in coordination of volunteers, outreach, and engagement, and event planning.

• Strong organizational, interpersonal, written, and verbal communication skills.

• Demonstrated project management skills, including managing numerous projects simultaneously, and prioritizing critical areas of focus.

• Excellent attention to detail, time management and sound judgment under pressure

• Capacity to work quickly and effectively with a wide range of people and diverse communities.

• Ability to build relationships, be diplomatic, and exhibit sensitivity and empathy when working with volunteers, the public, community organizations, and others in dynamic organizations and events.

• Experience in building, implementing, and retaining a thriving and diverse volunteer program.

• Experience with gift shops or other retail systems.

• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.

• Demonstrated personal and professional commitment to and experience in advancing equity, diversity, inclusion, and belonging.

• Experience with measurement and evaluation best practices is strongly preferred.

• Self-motivated and willing to work in a dynamic environment.

• Familiarity with the communities, flora and fauna, communities and conservation partners of the Seattle area or the Pacific Northwest is strongly preferred.

• A passion for conservation, the mission of the National Audubon Society, and the natural resources of the Pacific Northwest are strongly preferred.