Senior Specialist, Sales Enablement

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

The Sales Enablement Specialist is a dedicated performance and productivity partner to sales leaders within the portfolio of sales teams supported by sales enablement. As a key internal partner, the person in this role monitors and elevates sales leadership satisfaction by understanding and shaping sales team needs and requirements and working to align within and across the commercial system. The Sales Enablement Architect role is tethered between internal content, skill, technology, and tool providers and the sales teams at both strategic and tactical levels, ensuring product, marketing, sales, training, and process teams understand the business requirements of sales leadership while also working cross functionally to design productivity services that meet or exceed those needs to deploy agile sales enablement solutions, especially in the middle to end of the sales process.

We believe sales enablement includes three key pillars; talent enablement, message enablement, and pipeline enablement. Our enablement strategy aligns to that framework with the intent to empathize with sellers and make their work less complex as well as reduce customer confusion.

To support our growth and enable us to scale efficiently, we are seeking an exceptional SalesOps Professional. If you are energized by the details below, please join us on our journey.

Talent Enablement

Intended business outcomes include:

• Reduce Attrition
• Better Skills
• Faster Time to Productivity

Role responsibilities include:

• Curate content and design enablement experiences that provide the role-based skills
  development and mindset shifts needed to close deals.
• Orchestrate the design of the enablement experience in service of field sales by being the "voice of sales" and aligning outcomes to customer and seller success.
• Create build instructions and determine resourcing needs per the defined scope of work.
• Facilitate architecture, design and contribution working sessions to develop and document the end-to- end enablement experience solution for each type of interaction.
•  Build content and experiences in partnership with experts, sales teams, and executive leadership.
• Continuously drive leading-edge innovations into the enablement experience.

 

Message Enablement

Intended business outcomes include:

• Targeted Buyer Insight
• Concrete Differentiation
• Consumable Content

Role responsibilities include:

• Orchestrate the creation of content that provides the messaging and tools to create value stories aligned to a common message.
• Partner with sales teams and leaders so that messaging is simple, value-based, and
  aligned to specific customer scenarios.
• Work across the business to identify what's working in terms of content creation and
  innovative delivery types.
• Design, build, and lead others who build great content.

Pipeline Enablement

Intended business outcomes include:

• Improve Win Rates
• Shorter Sales Cycles
• Larger Deals

Role responsibilities include:

• Leverage insights on our customers, our sales performance, and seller’s enablement journey to determine targeted enablement opportunities.
• Use innovative technologies to capture inputs from sales teams so that we can ensure their voice is heard and solutions are designed for impact.

 

A successful candidate is an engaging team player who has the ability to influence and motivate
others while building a broad inclusive network. This candidate is successful doing these
things.

• Focus on the mission and goals and rally people around you (Catalyze)
• Guide execution of the right priorities at the right moments with the right people (Coordinate)
• Drive results by design, not effort (Architect)
• Guide the narrative by confronting reality (Be Pragmatic)
• Unlock energy and create mome