Care Coordinator - Bilingual Russian Preferred

Description

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

WHAT YOU'LL DO:

Care Coordinators assist patients to receive timely and effective care from Elica’s internal providers as well as referrals to community resources outside of Elica. The ultimate goal is well - coordinated care and optimal clinical outcomes. Care Coordinators work with patients individually and within a team environment to achieve these goals and because of their

education & skills, are best able to educate patients as to the health benefits of coordinated care. 

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Learn more about Elica’s services and mission at our website or check us out on Facebook.

Requirements

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Patient Coordination: Manage and coordinate patient care activities, ensuring effective communication between patients, healthcare providers, and external agencies.
• Patient Education: Provide patients and their families with education regarding their health conditions, treatment plans, and available resources.
• Scheduling and Follow-Up: Assist patients in scheduling appointments, follow-up visits, and referrals to specialists, ensuring continuity of care.
• Bilingual Communication: Utilize bilingual skills (Russian Preferred) to effectively communicate with a diverse patient population, ensuring that language barriers do not hinder the delivery of care.
• Documentation: Maintain accurate and up-to-date patient records, including care plans, progress notes, and communication logs at EPIC.
• Resource Coordination: Connect patients with community resources, social services, and support programs to address social determinants of health.
• Care Plan Development: Collaborate with healthcare providers to develop and implement individualized care plans tailored to each patient's needs.
• Team Collaboration: Work closely with other members of the healthcare team to ensure a multidisciplinary approach to patient care.
• Quality Improvement: Participate in quality improvement initiatives aimed at enhancing patient care and service delivery.
• Compliance and Confidentiality: Adhere to all organizational policies, procedures, and regulations, including patient confidentiality and HIPAA compliance.
• Other tasks related to the work of the social care department.

The successful candidate has:

Education and Experience

Education:

• Associate's or Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field preferred.

Experience:

• Minimum of 2 years of experience in a healthcare setting, preferably in care coordination or case management.
• EHR Experience: Experience working with EPIC electronic health record (EHR) system is preferred.
• Experience working with diverse patient populations, including non-English speaking individuals.

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