Ticket Scanner
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary
As a Scanner, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading As a ticket scanner, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.
Job Specifications
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Wage: $20 / hour
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Shift & Schedule Availability:
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Working between 8-10 hours/day.
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Weekends and Holidays as needed
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Skill Level: Entry Level
Job Responsibilities
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Deliver premium guest service by providing information and assistance with a smile
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Validate tickets to ensure our guests have their own valid product before loading our lifts
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Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
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Maintain and secure departmental equipment - scan devices, radios, etc
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Escalate issues to leadership as they arise, from safety to products
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Other duties as assigned
Job Requirements
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Must be able to communicate fluently in English
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Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
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May need to provide some of their own gear
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Must be able to work weekends and holidays as needed
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Must be able to handle high guest volumes in a professional manner
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Must adhere to safety standards and procedures. Be Safe is our number one value!
A Ticket Scanner team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:
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