Become a part of our caring community and help us put health first
 

Availability/Shift Requirements:

• Monday-Friday & on call 1 weekend a month

• Available to work between the hours of 7am-6pm ET

• Able to work 2-3 holidays a year

The Supervisor, Home Health Intake is responsible for the overall coordination of Agency referrals and incoming potential patients to determine ability to meet needs. The Supervisor, Home Health Intake works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Supervisor, Home Health Intake assesses and records patient information and identify payer sources, all information, determine eligibility and notify branch of referral to ensure seamless transition of care. Decisions are typically are related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

• Oversees team of E-Referral Specialists responsible for monitoring multiple e-referral systems to identify new referrals and manages alerts and notifications.

• Provides guidance and direction to staff, covering all aspects of e-referral standards/procedures and ensures adherence to policies and procedures.

• Communicates with branch, sales, and leadership for status updates and referral decisions.

Use your skills to make an impact
 

Requirements:

• Bachelor’s Degree or equivalent preferred.

• Prior experience in a lead or supervisory role generally required.

• Experience with patient referral/intake process preferred.

• Operations experience; Home Health operations experience preferred.

• Homecare Homebase (HCHB) system experience preferred.

Additional Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

CenterWell Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including:

• Health benefits effective day 1

• Paid time off, holidays, and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$78,400 - $107,800 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions