Director of Nursing

About Family First

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

The Director of Nursing (DON) is responsible for leading the delivery of quality clinical services within an assigned agency (s). The DON will ensure training for all their Clinical Manager’s, and field clinicians. The training will be standardized, comprehensive and effective.

Family First Homecare team members represent the organization and its services in a competent, professional and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules and regulations.
 

KEY RESPONSIBILITIES 

• Partners with the Director of Operations (DOO) in identifying, interviewing, and onboarding of Clinical Managers (CM) and Care Givers  

• The Director of Nursing may be required to serve in the absence of a Director of Nursing over another branch either in person or via telecommunications device when needed.   

• Provides leadership, training, guidance, and mentoring to the CM’s  

• Collaborates with the Family First leadership teams and the compliance committee in identifying, developing, and the delivery of consistent clinical information  

• Ensures that the competency program is followed and provides educational support for the clinicians as needed for skills development  

• Promotes employee engagement and retention  

• Participates in the development and review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standards  

• Oversees the quality assurance performance improvement (QAPI) program for each assigned agency  

• Identifies clinical and quality metrics trends and ensures that appropriate corrective action is implemented.  

• Responsible for the coordination and oversight of all plans of correction and quality initiatives  

• Partners with the Director of Operations (DOO) to lead cohesive teams toward common goals  

• Assists management with the development and implementation of new products and services  

• Maintains professional, supportive, and responsive interpersonal communication skills 

• May be required to support mergers, acquisitions and integration projects.  

• Performs other duties as assigned  

ROLE QUALIFICATIONS 

REQUIRED 

• RN Nursing Degree.  Unencumbered RN License in the state of employment or Multi-State through the Enhanced Nurse Licensure Compact where recognized. 

• Registered Nurse with at least 1 year of supervision as an RN  

• Working knowledge of home care regulatory and federal requirements  

• Proven customer service skills, sound independent judgment, initiative and solid organization and time management skills required  

• Strong computer skills to include Microsoft Office Suite