Associate Registrar, Academic Records & International Student Support

Department

Registrar's Office

Position Summary

 

This position exists to lead and manage the Academic Records & International Student Support (ISS) team in the Office of the Registrar. The position is responsible for developing and implementing systems to maintain student academic records to ensure processes are efficient, accurate and student-friendly and that students, staff, and faculty receive superior service.  The other areas of oversight include degree evaluation, NCAA eligibility and compliance, major/minor changes, registration, grading, etc.  This position oversees international student compliance, programming, and support by serving as the Principal Designated School Official.  This position will report directly to the Registrar.

 

IND208

 

Duties/Responsibilities

 

Leadership & Operations:

• Responsible for providing leadership and management for the Academic Records and ISS team, which includes any special registration (e.g. interinstitutional, internships, auditing courses, pass fail), Fresh Start program administration, grades, major/minor changes, maintaining and releasing academic records, administrative withdrawals, institutional corrections, etc. Administers storage, security, accuracy, and preservation of academic records in accordance with university policy, accreditation standards, and privacy laws. Oversees relevant system solutions (e.g. National Student Clearinghouse, automation, and developing Workflows). Responsible for providing leadership and management, which includes setting goals and objectives, work allocation, promotion, and providing continuous updates, enforcement, and training on related policies/procedures, and addressing concerns/issues. Evaluates performance and makes recommendations for personnel actions, motivates employees to achieve peak productivity and performance. Participates in development, implementation, and maintenance of polices, objectives, short- and long-term planning.  Develops and implements projects and programs to assist in accomplishment of established goals.

 

Communication & Collaboration:

• Provides clear expectations and ensures that all related practices are meeting the needs of students, faculty, and staff.  Develops communication and ensures that it is timely, accurate, and student/staff friendly.  Interprets, clarifies, and applies policies and standards related to records, registration, and international student compliance and communicates them to students, staff, and academic departments. Represents the organization at various community and/or campus meetings, committees, and task forces.  Promotes existing and new policies.  Participate in commencement activities as assigned. Work with Information Technology on upgrades, testing, and coordinate solutions and corrective actions. Supports and serves students, academic advisors, staff, faculty, and administrators by interpreting and clarifying University policies relating to academic records and graduation requirements. Collaborates with departments across campus and other institutions to create and maintain Memorandum of Understandings to create seamless matriculation pathways that involve cross-institutional registration.  Works in collaboration with Enrollment Management Team, Student Affairs, and Academic Affairs to propose, analyze, and update policies related to academic records. Anticipates impact of policies created by CDHE and/or Faculty Senate and communicates those to the Academic Records and ISS team, faculty, staff, and students.  Serves as the main point of contact for all external and internal inquiries to the Academic Records and ISS team.

 

Compliance & Oversight:

• Serve as main contact to represent the university to various government agencies.  Interpret complex regulations, government structures and processes, as well as best practices in the field of international education.  Attend mandatory site and school visits.  Provide continuous training to DSOs and ensure accurate data reporting in SEVIS. Implement policies and procedures in line with government regulations and best practices.  Collaborate with campus and community partners for engagement opportunities and further advocacy for the International Student population. Submits certification of athletic eligibility for student-athletes to appropriate external agencies. Accountable for data collection/analysis and preparation of reports for decision making. Participate in university catalog updates. Serves as a University FERPA expert and properly responding to subpoenas issued to obtain student ac