Field Service Engineer

$3,000 sign-on bonus! "NOT" an IT Tech role

90% Travel, home on some weekends! Per Diem, Company Credit Card, Paid Travel Expenses. Potential to earn up to $100,000 annually including overtime, travel time!

Position Summary:

The Field Service Engineer is responsible for representing Coperion K-Tron and providing assistance to customers and/or assigned personnel in the areas of installation, start-up, troubleshooting and maintenance phases of Coperion K-Tron equipment at customer’s plant site or related designated areas. As a customer-facing employee, you will offer expertise, guidance, and training to customers, subordinates, and co-workers as you represent the Company to Shape What Matters For Tomorrow™.

Work You’ll Do:

• Represent Coperion K-Tron in the capacity of Service Representative providing assistance and advice to customers and/or assigned personnel, including identifying opportunities to cross or upsell equipment improvements Provide feedback on information received in the field on Coperion K-Tron equipment and others.

• Install, troubleshoot, overhaul, maintain, adjust, and/or modify Coperion K-Tron equipment as required to meet the customers’ process needs. Assist customers to start-up newly installed equipment and train customer personnel as needed.  Participation in classroom type training may be required.

• Must be responsible, dependable, plus safety-minded and work in accordance with all Coperion K-Tron policies and standards as well as adhere to all customer safety, drug, and alcohol control regulations and procedures.

• Must be willing to work flexible hours (holidays, weekends) and travel extensively in accordance with field service travel regulations while managing individual travel and expense budget based on Company guidelines; must have a driver's license with clean driving record and valid passport.

• When not on travel assignment, provide on-call assistance to customers via various channels (phone, email, video call, etc.), assist with service report preparation and distribution, create field information packages for self, team, or the Company, and/or other related tasks.

• Keep accurate records by providing highly detailed reports and submitting them to appropriate partners in a timely manner.

• Other duties as assigned.

• Expected travel = 90%

Team:

The Field Service Engineering team consists of Field Service Engineers working together with the Coperion K-Tron Parts and Service team to Shape What Matters For Tomorrow™ by partnering with customers to deliver material feeding solutions for a wide range of applications. 

Basic Qualifications:

• High School Diploma

• 1+ year(s) experience with mechanical and electrical systems maintenance and troubleshooting of technical equipment.

• The ability to understand data manipulation and analysis.

• Basic math skills (addition, subtraction, multiplication, division).

• The ability to read and interpret documents such as engineering reports, drawings, office procedures, and instruction manuals is required.

• The ability to use standard tools, power tools, schematics, test equipment, and blueprints.

• The ability to write clear, concise routine correspondence as well as comprehensive documents.

• Knowledge of word processing (Word), spreadsheets (Excel), PowerPoint.

• Must have valid passport, driver’s license, and clean driving record.

Preferred Qualifications:

• Knowledge or familiarity with Coperion K-Tron control equipment

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Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineere