Security Professional - Badging Officer

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

Allied Universal is seeking the position of a Badging & Foreign Visit Program. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more!

 As the Allied Universal Badging & Foreign Visit Program, you will oversee badging office that will include answering and responding to incoming calls, greeting and directing visitors, and general administrative duties.

Position Type: Full Time

Pay Rate: $30.75 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Main Job Tasks and Responsibilities:

**This is a full-time position working in the badge office and VUE Center lobby M-F 9-5pm.

• Implementation of UFNAP DOE order and creating FACTS entries in DOE database and work closely with the VUE center Manager• Issue Access Control badges utilizing Genetec Security Software• Process SLAC users travel documentation (immigration/passports and etc.) and confirm all documents are approved before a badge is issued• Assist SLAC badge office with employee/contractor badges• Review security recording footage and provide assistance in SLAC security investigations• Answer phones in a multi-line office in a professional manner• Route or transfer calls to appropriate departments or personnel• Communicates clearly both written and verbal• Customer service oriented, greeting callers, referring them to the right departments• Use Microsoft Office to review conference room calendars; send emails• Take and relay messages/Provide Information to callers• Provide direction on the phone regarding the person’s destination • Ensures knowledge of staff movements in and out of organization• Conduct visual compliance checks for incoming personnel • Prepare letters and documents• Receive and sort mail and deliveries• Maintain the vehicle database and decal • Maintain appointment diary either manually or electronically for the account manager • Maintain of the badging office• Maintain records and process invoices for locksmith • Direct security/emergency calls to SLAC security department• Assist security account manager with policy and protocols

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

QUALIFICATIONS/REQUIREMENTS:

• Be at least 18 years of age 
• Must be US citizen
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Maintain badging office to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
• Greet and direct visitors as appropriate base