Asset & Wealth Management Operations-Analyst-Chicago-Client Onboarding and Outreach Specialist

As a member of the Shareholder Services team, you will specialize in the collection of Onboarding and Anti-Money Laundering (AML) / Know Your Customer (KYC) information of existing clients and work directly with our clients, sales, compliance, and operational partners in a fast-paced environment with precision and accuracy. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales and compliance, is critical. Having a client service mindset is crucial as the role requires interaction with clients.
Asset & Wealth Management includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. AWM partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.
GSAM
Goldman Sachs Asset Management (GSAM) is one of the world’s leading investment managers. GSAM provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies.  We help our clients navigate today’s dynamic markets, and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.
  OUR IMPACT
AWM Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales, trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, AWM Operations provides essential risk management and control to preserve and enhance the firm's assets and its reputation.
Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
As a member of the Shareholder Services team, you will specialize in the collection of Onboarding and Anti-Money Laundering (AML) / Know Your Customer (KYC) information of existing clients and work directly with our clients, sales, compliance, and operational partners in a fast-paced environment with precision and accuracy. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales and compliance, is critical. Having a client service mindset is crucial as the role requires interaction with clients.

HOW YOU WILL FULFILL YOUR POTENTIAL 

•    Acting as the subject matter expert for multiple Sales channels to coordinate successful KYC refreshes of high profile and strategically important client relationships
•    End to end understanding of onboarding process including KYC, AML, Due Diligence, Distribution Agreements, Legal, Tax 
•    Coordination of complex Onboarding/KYC reviews involving sensitive client relationships
•    Participate in regular meetings to maintain clarity around workflow, understand changes to regulations or expectations, and develop required reporting metrics 
•    Developing a clear understanding of bespoke client requirements and offering guidance on what is operationally supportable
•    Ongoing review and maintenance of internal policies and procedures with a view to increasing automation, scalability, and outsourcing of tasks to external vendors with appropriate controls and cost efficiencies  
•    Researching and identifying inefficiencies and driving enhancements
•    Ensuring regulatory and company compliance standards are met and changes successfully coordinated amongst appropriate teams
•    Provision of management/board reporting, and information for ad-hoc management requests
 

PREFERRED QUALIFICATIONS

•    Bachelor's Degree
•    Knowledge of, and interest in, financial markets and products 
•    Flexible and able to work well under pressure, managing high volumes while collaborating with a global team and producing quality results
•    Excellent written and verbal communication skills
•    Knowledge of KYC, AML, CRS, Due Diligence, Distribution Agreements preferred
•    A minimum of three years’ working experience in financial industry or client facing role preferred
•    Understanding of the importance