Business Intelligence Analyst - Credit Card Product Development

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

 

Responsible for leading the development and launch of new and enhanced credit card products and experiences. Key areas of focus include market opportunity assessments, business case development, product design, cross-functional execution, launch readiness, and post-launch performance optimization. Requires strong product management, financial analysis, stakeholder leadership, and member experience expertise, with a deep understanding of credit card economics and portfolio growth strategies.

 

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

• Identify member needs and competitive gaps within the broader credit card industry landscape
• Analyze industry trends, benchmark performance gaps, and translate findings into actionable insights that support business objectives
• Develop business cases in support of product roadmap initiatives
• Collaborate with team members and cross-functional partners
• Prepare executive presentations, business updates and recommendations for senior leadership
• Develop launch plans, timelines and support governance process
• Manage project dependencies, risks and issue resolution

• 2-5 years of experience in product strategy and/or data analysis
• Foundational understanding of lending principles, credit card products, and the broader card industry environment
• Proficiency with business intelligence applications, data visualization tools, and cloud-based analytics services
• Demonstrated ability to conduct market research, competitive benchmarking, and portfolio analysis
• Ability to apply statistical analysis, forecasting, and analytical frameworks to inform business decisions
• Working knowledge of various data structures and the ability to manipulate data within visualization tools
• Excellent written and verbal communication skills.
• Bachelor's Degree in Business Administration, Finance, Economics or related field

 

Desired Qualifications 

• MBA or relevant certification, such as Certified Product Manager (CPM), SAFe Product Manager/Product Owner, or PMP
• Strong knowledge of credit card products, rewards programs, pricing strategies, and customer value propositions
• Experience building business cases, gap analysis, financial forecasts and ROI analyses.
• Proficiency with data science and business intelligence tools including SQL, Python, Tableau, and Power BI
• Ability to translate business requirements into user stories and prioritize product backlogs.
• Experience leading large scale initiatives including managing dependencies, risks and issue resolution across multiple workstreams

 

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

 

Location:

• 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual ori