Shipping Clerk III (Temporary, 6 months)

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration learning and growth. With subsidiaries located in California Georgia Missouri Canada UK and China companies around the world depend on HME for clear reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games HME strives to create the newest most innovative products on the market while providing quality care and attention to its customers. Come join our team!

HME is currently recruiting for a Shipping Clerk III, Temporary, 6 months for our Carlsbad office. Shipping Clerks are responsible for shipping sales orders, returns, special shipments and act as a central point of contact to the customers we serve. The responsibility of a Shipping Clerk III is to select work by priority based on department established processes. You'll perform all the functions of Shipping Clerk II (processing complex product mix, large volume domestic and international orders, and orders containing hazardous materials). In addition, you will troubleshoot and resolve department shipping errors to avoid service disruptions to customers. Lastly, you will manage department supplies and equipment.

What you will do in the position:

Packing Duties

• Performs packing work to written policies and procedures
• Verifies material picked for sales orders match material listed on packing slip
• Reviews and follow all instructions noted in the packing instructions
• Packages material securely in designated carton(s) per department established procedures
• Packages all hazardous materials to written policies and procedures

Shipping Duties

• Performs shipping work to written policies and procedures
• Process shipments through ERP and shipping systems
• Verifies shipping label(s) accuracy and apply to carton(s)
• Applies all regulatory package labeling as required
• Stages orders for collection based on department procedures
• Performs all workstation end-of-day processes
• Creates itemized packing slips and dangerous goods paperwork for applicable shipments
• Cross trains to Finished Goods Clerk II requirements to support operations
• Troubleshoot and resolve shipment process errors
• Respond to customer support requests for resolution in a timely and professional manner

Inventory Support

• Ensures quality and accuracy in work
• Reports discrepancies to appropriate supervision
• Performs cycle counts without supervision

Work Area Maintenance

• Maintains a safe and clean work area
• Performs aisle/workstation maintenance
• Participates in Lean initiatives
• Leads department Gemba walk
• Monitors and reorders all shipping supplies and manage department equipment

Administrative

• Ability to manage time wisely
• Maintains good attendance in accordance with company guidelines
• Adheres to all Company health and safety policies and procedures
• Performs all other duties as assigned

What you will need to succeed:

• Customer Focus: Thinks/acts with the customer in mind. Committed to quality customer service with a consistent, positive, can-do attitude to both internal and external customers.
• Lean: Uses Lean thinking and problem-solving techniques to identify and eliminate root problems. Continually looks for ways to eliminate waste and makes suggestions for improvement.
• Safety: Supports safety programs and keeps workplace clean and safe. Avoids shortcuts that increase the risk of accidents, personal injuries and equipment failures. Makes recommendations when appropriate.
• Quality of Work: Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high-quality work and encourages others to have similar standards.
• Productivity: Completes workload assigned and takes on additional work as needed. Manages own time, priorities, and resources to achieve goals.
• Dependability/Attendance: Meets commitments, accepts responsibility, and sets personal standards. Stays focused under pressure and adapts with flexibility to changing business needs. Adheres to attendance and punctuality requirements.
• Communication: Conveys ideas and facts in a clear and concise manner, verbally and in writing. Demonstrates good listening ski