Sr. Product Manager, Multi-Product Billing

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Hi there!

Join us as a Senior Product Manager on the Catalog team in the Revenue Zone, where you’ll be at the center of shaping how customers discover, bundle, and buy Zapier’s growing suite of AI and automation products. If you thrive in ambiguity, love building from scratch, and get energy from making sense of complex billing systems, this role is for you.

You’ll help define the future of SaaS monetization in the age of AI—tackling some of the industry’s toughest challenges: creating seamless purchasing experiences across multiple subscription products, blending usage and outcome-based pricing, and building the foundation for how customers perceive and pay for value.

From AI Agents to classic automation, your work will influence how we price, package, and deliver value, whether customers are self-serve or working with Sales. You’ll balance the pressure of near-term launches with the need to seed and align long-term strategic thinking, guiding decisions that span billing systems, user experience, and business goals. You’ll build win-win relationships with a wide range of cross-functional stakeholders and feel energized by working across all levels of the organization to drive alignment, spark innovation, and bring bold ideas to life.

If taking ownership of a high-impact, complex space excites you—and you’re motivated by solving tough user problems with a customer-first mindset—we want to hear from you.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You bring 5+ years of product management experience with a strong track record of shipping seamless purchasing experiences and launching pricing strategies across product suites, add-ons, and bundles.You’ve partnered closely with GTM teams to bring new offerings to market.

• You take full ownership of your roadmap and are comfortable operating in the unknown—able to assess what's needed, align teams, and drive work forward. You collaborate closely with engineering and design, and find energy in turning different perspectives into well-executed solutions.

• Your approach is shaped by real-world lessons. You’ve built confidence through both wins and setbacks, and bring steady judgment to complex decisions. You build trust across teams through empathy, credibility, and follow-through.

• You stay close to the customer, engaging directly with users and turning insights into product business cases that improve experience and drive business results.

• You bring a growth mindset to your craft—continuously learning and evolving. Lately, that’s included experimenting with AI prototyping to turn complex ideas into tangible concepts. 

Things You’ll Do

• Lead the multi-product purchasing strategy for Zapier’s AI orchestration platform—designing seamless ways for customers to buy and manage multiple subscriptions while blending usage- and outcome-based