Clinical Support Assistant - Transplantation Center

Position Summary

At Stony Brook Medicine, this Clinical Support Assistant is a valuable member of our team, who provides administrative and executive support and has the ability to interface with all levels of management throughout the hospital.  Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence.

Duties of this Clinical Support Assistant may include but are not limited to the following:

• Perform administrative support duties for transplant administrator and transplant coordinators
• Schedule pre transplant appointments, donor evaluation appointments and follow-up appointments with other services as needed
• Maintain IDX, answer telephone calls, and update departmental telephone lists
• Call laboratories, radiology offices, referring physicians and consulting physicians to obtain medical records for patient being evaluated, patients on the kidney waitlist and living donors
• Complete written correspondence to patients, donors and outside providers as directed by clinical staff
• Proficient in Cerner, Power chart, Eclipse
• Maintain current knowledge with ICD-10, CPT coding, and HIPPA compliant
• Conduct initial screening for potential living donors
• Assist with chart review, data collection and data analysis as directed by the transplant administrator
• Fax correspondence
• Triage patient phone calls to appropriate staff members
• All other duties as assigned

QUALIFICATIONS

Required Qualifications: Associate degree. At least 2 years related experience in an administrative capacity. Experience in MS Office Suite inclusive of Word, Excel and PowerPoint. Office management skills, medical terminology, and proficiency in computer skills. Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.

Preferred Qualifications:  Experience working in a medical office including appointment setting and patient communication. 
 

Special Notes:   Resume/CV should be included with the online application.

Posting Overview:  This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). 

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

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• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary. 
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. 
• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to repor