Medical Assistant/ Jr Care Coordinator

• Competitive pay with annual merit reviews
• Flexible schedules & remote‑work options for care‑plan documentation
• Continuing‑education reimbursement & leadership‑development programs
• Mileage reimbursement and company‑provided laptop / phone
• A mission‑driven team that values your voice and ideas
  
  

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.
  
  
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
  
  
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.
  
  
• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
  
  
• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.
  
  
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
  
  
• Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team [if applicable].
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• Lead by example: launch new cases, introduce permanent caregivers to families, and model best‑practice care techniques.
  
  
• Provide hands‑on care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders.
  
  
• Ensure quality & safety: complete home‑safety assessments, conduct routine quality‑assurance visits, and document plan‑of‑care updates for the Care Manager.
  
  
• Train & onboard caregivers: deliver one‑on‑one coaching, skills refreshers, and ongoing competency checks.
  
  
• Serve on the on‑call rotation: triage caregiver call‑outs, fill urgent shifts, and resolve client concerns after hours.
  
  
• Problem‑solve in real time: address changes in client condition, escalate issues, and keep families informe
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• Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)
  
  
• 1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued
  
  
• Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations
  
  
• Proficiency with Microsoft Office and EMR/CRM scheduling software
  
  
• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
  
  
• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment
  
  
• Reliable transportation for client visits; valid driver’s license
  
  

Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about empl