Case Manager - BILINGUAL REQUIRED - Sequoia Crossings

The ARCHES Project is currently looking for a Bilingual Case Manager to join their team! If you have a passion for helping people in your community achieve a positive future, then ARCHES would like to connect with you! This position is located at, Sequoia Crossings, a Permanent Supportive Housing program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Sequoia Crossings Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need.  Base Pay rate of $23.46 per hour is inclusive of 2% bilingual differential.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required of this position.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED and 2 years of social service experience. Equivalent combination of education and experience may be accepted.

• Knowledge of/or experience with the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.

• Community Health Workers and/or Traditional Health Worker experience preferred.

CERTIFICATES, LICENSES & REGISTRATIONS

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Driver qualification status required for this position. Must have a valid driver's license, insured vehicle available for use on the job, and satisfactory drive record for the previous three years.

KNOWLEDGE, SKILLS and ABILITES

• Basic proficiencies in computers, and MS Office products, database software and web tools.

• Must possess excellent planning, organization and time management skills.

• Effective communication skills in both oral and written form.

• Bilingual English and Spanish capabilities are required for this position.

  • To qualify as bilingual, staff must possess demonstrated abilities to speak, write, and read fluently in Spanish and English and pass a pre-employment bilingual skills test. The posted hourly rate is inclusive of a 2% bilingual differential.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Meets with residents to perform assessments that determine resident needs, strengths and resources.

• Develops individualized goals and action plans for residents based on each assessment.

• Develops collaborative crisis response plans for residents.

• Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes.

• Completes documentation in order to track the interactions with residents and accurately enters the information into a data system.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

PHYSICAL DEMANDS/MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.

• Manual dexterity for handling office equipment.

• Occasionally operates a motor vehicle as needed to perform duties at sites or client locations.

• Ability to remain calm and engage in de-escalation techniques using trauma-informed care during heightened interactions.

• Ability to exercise judgement and quick decision-making skills in response to guest or client incidents.

• Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.

WORK