Sr. Project Manager - Marketing Services

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is searching for a Senior Manager to join both our Global Marketing Services and North America Marketing Services Teams, reporting directly to the Senior Director, Global and North America Marketing Services Leader. This is a high visibility, high exposure role and the individual will be responsible for three critical areas:

Coordinate workstreams within Global Marketing Services, Loyalty, Digital Experience and Capabilities, and Technology to support the global implementation and development of Visa’s MarTech platform.

Oversee cross-functional workstreams maintaining comprehensive program status reports and driving accountability across stakeholder groups to ensure on-time, high-quality delivery of commercialization milestones for the new MarTech platform

Proactively identify risks, dependencies, and potential roadblocks, developing and executing mitigation strategies while providing regular, executive-ready status updates to senior leadership to inform decision-making and maintain launch momentum.

• Lead the development and global rollout of sales enablement resources and training programs to equip frontline sales teams with the knowledge, tools, and positioning needed to effectively sell the MarTech platform, driving consistency in value messaging, accelerating sales cycles, and increasing adoption across all regions.

The selected candidate will serve as a member of the Marketing Services Team, managing project workstreams for the commercialization of a new MarTech platform intended to support the financial growth objectives of Marketing Services in the coming years. This position is also responsible for overseeing the distribution and adoption of sales enablement materials and processes, supporting a global team of sellers in achieving both Visa’s client marketing objectives and Visa’s overall growth targets. The role involves close collaboration with Regional Client Marketing Teams, other Global Marketing Teams (including Product Marketing, Content, Insights & Analytics), Technology, third-party vendors, and Visa Consulting & Analytics (VCA), among others. The position requires the ability to integrate strategic planning with detailed execution.

Essential Functions

Project manage global MarTech commercialization workstreams

• Coordinate cross-functional teams across Marketing Services, Loyalty, Digital Experience, Technology, and regional stakeholders to drive the global implementation, enhancement, and commercialization of Visa’s new MarTech platform.

Ensure on-time, high-quality delivery of program milestones

• Maintain comprehensive program status reports, track deliverables, and hold stakeholders accountable to ensure timely and flawless execution of all commercialization phases

Identify and Mitigate Risks to Launch Success

• Proactively assess and address risks, dependencies, and roadblocks. Develop mitigation strategies and deliver executive-ready status updates to enable informed leadership decision-making

Drive global sales enablement and training

• Lead the creation and rollout of sales enablement materials, playbooks, and training programs to equip frontline sales teams with the tools, data, and messaging needed to effectively position and sell the MarTech platform worldwide

Foster collaboration across global and regional teams

Partner with Regional Client Marketing, Product Marketing, Content, Insights & Analytics, Visa Consulting & Analytics, and external vendors to align go-to-market strategies, ensure consistency in client messaging, and support Visa’s growth objectives

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

This position is not eligible for Sponsorship.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications