Director of Operations, Middle Office

United Statesfull_timeVerifiedPosted 19 Aug 2025

About the role

JOB TITLE: Director of Operations, Middle Office
EMPLOYER: A-CAP Management LLC
DEPARTMENT: Asset Management
REPORTS TO: Director of Investment Reporting
LOCATION: Onsite in Miami, FL (Brickell)

ABOUT THE COMPANY
The A-CAP (www.acap.com) group consists of five life insurance/reinsurance companies/captives, an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs, CMBS, ABS and collateralized lending, direct real estate lending, private credit, and equity for both internal and external clients. A-CAP’s management team and operational professionals have diverse experience and proven success across the insurance, reinsurance, and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million, annually. A-CAP’s offices are in New York, Salt Lake City, and Miami.

A-CAP Management “ACM” is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21, ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance company’s financial position and support their long-term stability and growth through:

Maintaining credit quality and matching asset liability profiles
Strengthening the insurance company balance sheet
Maintaining or improving return on capital
Supporting long term stability and growth with acute sensitivity to insurance regulatory, accounting, and capital issues
Spreading cost-of-team across other similarly situated insurance companies

ABOUT THE ROLE
ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm’s investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset.

WHAT YOU WILL DO:

Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems
Lead and manage position and cash reconciliation processes
Develop and maintain data integrity controls and exception management frameworks
Manage trade catch-up workflows for historical booking accuracy
Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems
Identify and drive operational efficiency initiatives and lead system enhancements

WHAT YOU WILL NEED:

Strong academic performance with 5+ years of experience in fixed income operations.
Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation
Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows
Advanced Excel skills; experience working with large data sets and producing analytical reports
Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders
Strong leadership and problem-solving skills; ability to drive initiatives independently
Demonstrated ability to build scalable processes in a high-growth or complex environment

BENEFITS:

A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes: