Regional Clinical Lead  

Job Summary:  

This is an intensely collaborative role with the Regional Director of Clinical Operations (RDCO). Communication is a significant aspect of this role; when in doubt over-communication is better than lack thereof. This role will continue to evolve as the company grows. The regional lead clinician was developed out of a need for each clinician to have a go-to person for liaising between senior-level management and the clinicians/facilities.  

Essential functions:  

• Be able to perform duties of a Healing Partners provider
• Perform regular (no less than weekly) check-ins with the RDCO; reports updates/concerns in a timely manner
• Perform state-survey debriefing with facilities to identify areas for improvement
• Conduct (no less than quarterly) in-person rounding at all facilities
• Attend pre-implementation meetings within the region
• Serve as a support person during implementations and re-implementations; recommend being present for the first 2-3 weeks of new facility implementations
• Ensure processes established at implementation continue; early intervention at the facility level is important to maintain standards of care throughout the company
• Assist with skin sweeps/ensure skin sweeps are done quarterly
• Assist in coordinating rounding schedule with Providers and Facilities (minimum twice weekly visits in every facility)
• Identify key opportunities for improvement and increased efficiency
• Utilize a centralized scheduling tool (coming soon) to make available providers’ schedules to the senior management team; this is another area where more communication is better than less, especially when facility management/ownership personnel reach out directly to our CEO & COO
• Measure and report performance of providers in a regional area in the following key functional areas:
  • Quality patient care and clinical effectiveness
  • Effectiveness and efficiency of clinical rounds, following appropriate care models, processes, and standardized procedures of LTC Healing Partners
  • Quality, accuracy, and timeliness of documentation
  • Providers’ ability to manage the workflow of their assigned facilities as well as their professional representation of Healing Partners, appropriate relationship-building interactions with Healing Partners clients and staff
• Regularly identify and praise areas of positive performance
• Regularly identify areas of improvement and growth, provider feedback and coaching on these areas with measurable action and follow-up 

Supervisory Responsibilities:  

• Be a clinical resource for providers, including standardized company guidelines (especially those requiring immediate attention)
• Perform regular (no less than weekly) check-ins with clinicians
• Perform regular check-ins (no less than monthly) with facilities and regional nursing leadership to ensure strong and positive relationships are established and maintained on behalf of LTC Healing Partners
• Assist RDCO with planning & coordination for new facility contracts and provider placement -- Strategic employment of providers throughout the region should be discussed with senior management before significant changes are made due to preexisting agreements and client requests
• Ensure appropriate coverage at all facilities under regional purview – identify and report shortfalls in staffing and performance to senior management and potential corrective measures as proactively as possible
• Approve/track Provider PTO requests
• Ensure coverage is maintained for facilities during provider PTO
• Collaborative onboarding of all new orienteers with RDCO (hybrid model; virtual portion/schedule to be completed with RDCO)