MENA Global Mobility and Immigration Manager

<p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Let us introduce you the job offer by EY GDS Hungary – a member of the global integrated Service Delivery Center network by EY established in Hungary in 2021.</p> <p> </p> <p><span><span><span><span><span><span><span>As part of our People Advisory Services - Global Mobility team, you help our clients</span></span></span> <span><span>manage business issues relating to their global workforce by providing immigration, tax and social security services to their international assignees / foreign local hires.  </span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span><span>Purpose</span></span></span> </span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>Your role helps our clients manage the complex challenges of deploying a globally mobile  <span>workforce. You help our clients improve their business in an evolving global economy and</span></span></span> <span><span>realize sustainable economic growth by helping them integrate the people agenda into  </span></span></span></span></span></span></p> <p><span><span><span><span><span><span>their business strategy.  </span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span><span>Role and Responsibilities</span></span></span> </span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span><span>The Manager is accountable for oversight and delivery of client service and operational</span></span></span> <span><span>teams dedicated to a client(s), country and/or region.  You are responsible for driving  strategic growth and GDS operational capability goals for your portfolio of work.  </span></span></span></span></span></span></p> <p><span><span><span><span>   </span></span></span></span></p> <p><span><span><span><span><span><span>You build strong and trusted working relationships with client, country and/or regionally  based EY counterparts to lead GDS delivery on operational and strategic objectives and  outcomes<span>. </span>Your activities include project management, identifying and implementing  <span>process and capability improvements, driving operational deliverables and outcomes and</span></span></span> <span><span>supervising immigration support team(s)<span>. </span>  </span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>You drive performance and strategic objectives across your portfolio of responsibility.  </span></span></span></span></span></span></p> <ul> <li><span><span><span><span><span><span>identify and drive continuous performance improvement outcomes for efficiency </span></span></span></span></span></span><span><span><span><span><span><span>and quality   </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>drive GDS adherence to EY’s risk management protocols  </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>monitor and manage service delivery metrics; CDP, SLA/KPI reports, client </span></span><span><span>reporting, escalations, utilisation, and performance metrics reporting to the local </span></span></span></span></span></span><span><span><span><span><span><span>office senior manager/partner.  </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>monitor and manage financial metrics; review of time and expenses, margin analysis</span></span> </span></span></span></span><span><span><span><span><span><span>etc. to maintain healthy engagement financials  </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>identify and pre-empt technical or process issues may impact the client or </span></span></span></span></span></span><span><span><span><span><span><span>immigration formalities and associated trouble-shooting and remedial action </span></span></span></span></span></span></li> </ul> <p> </p> <p><span><span><span><span><span><span>Role Requirements</span></span></span> </span></span></span></p> <p> </p> <p><span><span><span><span><span><span>Qualification:</span></span></span> </span></span></span></p> <p><span><span><span><span><span>Bachelor’s Degree in Human Resources, Business Administration, travel, tourism and  hospitality, Commerce, Arts, Law (Immigration), English Language and  <span>Literature/Communicative English/Mass Communication &amp; Journalism or related fields.</span></span></span> </span></span></span></p> <p> </p> <p><span><span><span><span><span>Experience:  </span></span></span></span></span></p> <ul> <li><span>5+ years professional experience in immigration or mobility </span><span><span><span><span><span>role/environment within proven experience driving high performing teams and  managing internal and external stakeholders </span></span></span></span></span><span>(big 4 experience is an advantage).</span> </li> <li><span><span><span><span><span>Proven experience and knowledge of mobi