Electronic Security Program Manager

About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.


What part will you play?

The Electronic Security Program Manager is responsible and accountable for assigned Electronic Security projects being conducted within the framework of the larger program. The Program Manager will provide strategic and tactical guidance to the Electronic Security project team that will promote the company's culture, drive Project Management Essentials and consistency, and drive revenue growth. Monitoring and controlling Electronic Security projects throughout the project lifecycle as well as leading Electronic Security project managers to complete the projects per Scope, Cost and Schedule is a major component of this role. The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also develop efficient strategies and tactics to uphold client goals and objectives. The Program Manager is responsible for coordinating all resources required for each initiative, to ensure satisfactory performance.

What will you be doing?
• Demonstrates technical proficiency in applying electronic security expertise to craftsmanship and installation standards across data center projects.
• Program leader and Project Manager leader for the Workplace Electronic Security program.
• Facilitates issue resolution by providing escalation support for project and client-related matters.
• Provides cross region and/or specialty coordination and ensures consistent delivery processes for strategic programs.
• Expected to provide management with instant notifications of potentially critical situations that put the project or program at risk.
• Responsible for the financial performance of the assigned projects.
• Develop and maintain strong communications with each project stakeholder.
• A problem solver for foreseeable or unforeseen problems.
• Develops and enforces standards for program playbook for delivery and implementation of the Project Manager Essentials.
• Contributes to the development of standardized operating procedures addressing recurring program-related challenges.
• Provides program level reporting to the internal leadership team and the customer through program dashboards, weekly reports and presentations.
• Actively supports the development of new PM tools and methods and drives implementation.
• Manages PM assignments and workload to ensure projects are effectively and efficiently covered and maximizes utilization.
• Performs other duties as assigned.
• Must be willing to travel up to 25%

Complexity:
• Within a program, every project is different, and every stakeholder is unique. The Program Manager needs to navigate a very complex set of variables including continuity of system designs, global project teams, overall performance quality, and a widely varying set of expectations with multiple stakeholders to achieve a high level of customer satisfaction.
• The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. An ideal candidate would feel comfortable negotiating contracts and deliverables with both clients, internal stakeholders and subcontractors and partners within Diversified.

Decision Making Authority:
• Takes full ownership of the program. High level of decision-making authority to ensure overall performance, quality of service and client satisfaction is met.