Production Operator

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

This position is based in our Utah Processing Center and is considered an on-site position.

We know you’re going to love it here! Discover has an outstanding culture, and the employee experience is fantastic!
We are currently hiring for schedules that range between the following hours:

• 8:00 AM - 7:00 PM MDT (UT)

Note: Shifts are Monday - Friday w/Sat as assigned.

What You’ll Do

• Under moderate supervision, performs setup and operation of production equipment to print, personalize, insert, and mail statements, letters, checks, and cards within specified timelines.

• Manually prepares documents and/or packages for mailing.

• Follows quality service standards, safety expectations, and complies with all company policies and procedures.

• Operates motorized and non-motorized material handling equipment as needed (forklift certification required; on-site training and certification provided). 

• Must be proficient with two or more key production areas and rotate assignments as needed. 

• Provides training support for new employees.  

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Performs all basic production equipment operation, ensures a steady  workflow, achieves and maintains production standards as required by the department, including performing minor equipment adjustments.

• Ensures quality checks are performed before, during, and upon completion of production runs with emphasis on final customer product and meeting department standards. 

• Troubleshoots basic and intermediate program and system malfunctions to restore normal functioning.

• Completes operator/job logs and other documentation to track job completion and produces reports/documentation to validate damaged pieces during production runs.

• Maintains appropriate supply inventory based on established procedures and requirements.

• Manually prepares documents/card packages for mailing.

• May provide training support for new employees (after proficient), may provide answers to workflow questions (after proficient).

Qualifications You’ll Need
The Basics:

• High school diploma or GED

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily move about the work environment.

• Occasionally move about the work environment to complete the major responsibilities of the job.

• Ability to transport physical objects up to 50 pounds.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.; Ability to operate production equipment such as but not limited to manufacturing machines, packaging machines, forklift, pallet jack, and other production machinery.

• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have:

• 1+ years Machine/Production operation, or related experience

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#INDDFS #ZRDFS

A credit screening may be required for some roles within Discover Home Lending.

Application Deadline:

The application window for this position is anticipated to close o