Assistant Director of Transitions & Community Living

Reporting to the Director of Transitions and Community Living, the Assistant Director functions with a high degree of autonomy and is primarily responsible for the execution of an effective, creative, and well-rounded community living curriculum based on broad goals established collaboratively with the Director. This position will provide leadership and collaboration with orientation and housing staff, contractors, vendors, students and families. This position will oversee an annual operating budget of approximately $17m. This position may be required to report to work during curtailment.

Duties/Responsibilities

Leadership & Education (25%)

• Actively provide dynamic leadership, vision, creation, and development of a robust community living curriculum that supports co-curricular engagement and academic success for students.

• Ensure integration of Transitions and Community Living efforts with those of complementary programs within Student Engagement and Student Academic Support Services. Ensure all aspects of Community Living support the unique individuality and distinctiveness of our students and staff

• Deliver thorough ongoing assessment and evaluation, ensuring that programs are effective in helping students attain departmental and College-Wide Learning Outcomes, align with college values, and are responsive to

• campus and national trends, the current legal environment, and changing demographics

• Oversee the recruitment and selection of Community Living staff. Recommend hiring and separation of employees when appropriate

Supervision (25%)

• Directly supervises five full – time Community Directors providing oversight for residence halls including, training, evaluation, goal setting, accountability, and providing feedback

• Provides indirect supervision of 52 Community Assistants for departmental initiatives

• Direct and support Community Directors on the recruitment, training, supervision, and evaluation of undergraduate Community Assistant Staff

• Coordinate regular meetings with direct reports and student staff and participate in departmental meetings

• Assists with various student issues including academics, peer conflicts, personal problems

• Provide leadership for programming that complements student and community development.

Emergency Response/Crisis Management (15%)

• Participate in a 2 person on-call emergency duty rotation throughout the year (evenings and breaks), including academic breaks

• Consult with Community Directors (CDs) on assessing crisis situations and provide direction for action to be taken

• Serve as a key point of contact for external/internal staff and agencies regarding crisis situations

• Participate in direct outreach and resolutions addressing incidents of bias that occur on campus

Partnerships (10%)

• Establish and maintain partnerships with internal teams including Faculty, Facility Managers, and Community Standards.

• Establish and maintain partnerships with partners on the broader campus, including the academic departments, Athletics, SASS, Dining, Campus Safety, DoS team, Title IX office, etc.

• Represent Community Living on campus committees and working groups.

Policy

• Provide policy input to support a dynamic, safe, and ethical student experience including development, review, articulation, and dissemination of policies and procedures for areas of oversight

• Provide enforcement of Keene State College policies and local, state, and federal laws regarding on-campus living

Housing

• Co-Lead move-in and move-out processes, residential inventory, and various additional residential logistics

• Design and coordinate health and safety checks throughout the academic year

• Maintains a working knowledge of all housing-related technology including the electronic housing portal,

• StarRez, training and reporting, as well as the related website content that includes integration with Workday, and CS Gold

Facilities Management

• Monitor the quality of services provided through facilities management staff and contractors focusing on safety and customer satisfaction.

• Ensure contract compliance by the contractor, such as conducting tests specified in contract and installing materials/equipment as specified in contract, and report deficiencies to contractor

• Work collaboratively and liaise with the Department of Facilities to maintain the daily operations of 20 residence halls

• Contrib