Senior Project Administrator / Carrier Integration

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

Job Description

We are seeking a highly motivated and detail-oriented Senior Project Administrator to join our team. This role is responsible for executing carrier migration activities while also helping lead and support the broader team of Project Administrators (Carrier Migration Specialists).

This position operates as a senior member of the team. Working alongside peers on migration work while serving as a key support to leadership. The ideal candidate is highly self-directed, experienced in managing complex work, and capable of guiding others, reinforcing team standards, and stepping into a greater leadership role over time.

Duties & Responsibilities:

• Lead end-to-end carrier migration efforts, maintaining full ownership from planning through completion
• Serve as the primary point of contact for purchased locations, providing clear communication, guidance, and hands-on support
• Partner with Carrier Operations, Carrier Contracts, and Treasury to complete migrations and resolve issues
• Support and guide Project Administrators, assisting with complex or escalated work and reinforcing team expectations and quality standards
• Coordinate with leadership to ensure priorities are clear and team efforts are aligned and progressing
• Identify, track, and resolve risks and issues, escalating when appropriate
• Maintain accurate documentation and provide regular status updates to leadership and stakeholders
• Drive continuous improvement by identifying workflow efficiencies and ensuring adherence to company standards and procedures

Qualifications

• Prior experience in carrier migration, operations, or a related field is required, with experience working directly with insurance carriers considered a plus
• Ability to work independently with minimal oversight while maintaining strong ownership of responsibilities and outcomes
• Demonstrated ability to support or guide team members through informal leadership, mentoring, or subject matter expertise
• Strong problem-solving and decision-making skills, with the ability to navigate complex or ambiguous situations
• Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
• Effective written and verbal communication skills, with the ability to clearly communicate across teams and stakeholders
• Proficiency with tools used for tracking, reporting, and communication, including Excel, ticketing systems, and other internal platforms

Preferred Qualifications

• Experience working directly with purchased locations or supporting onboarding of new entities
• Experience partnering with contractual or financial stakeholde