Pomona Housing - Supervisor I, Housing

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union-eligible position.
The required work schedule for this position is:


HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
Prototypes Pomona Recovery Bridge Housing (RBH), a program of HealthRIGHT 360, provides interim housing to unhoused adult and adult perinatal women receiving outpatient treatment services. RBH offers recovery-oriented services including peer support, group meetings, case management, and life skills development. It aims to stabilize patients' lives and prevent relapses by offering safe, supportive housing.Residents, prioritized based on vulnerability, receive approvals for 3-month increments up to 6 months annually and must remain engaged in outpatient treatment throughout their stay.
The Supervisor I, Housing oversees day-to-day operations of housing programs, ensuring safe, efficient, and compliant services. This role supervises direct service staff, provides guidance and crisis intervention, and supports the integration of behavioral health services to enhance client care. The Supervisor represents HealthRIGHT 360 externally, ensures program compliance with contracts and regulations, and collaborates across teams to achieve organizational goals.
KEY RESPONSIBILITIES
People Supervision
• Partner with Human Resources to recruit, interview, hire, and, when necessary, terminate administrative staff.
• Provide leadership, training, coaching, and day-to-day supervision for assigned staff.
• Set clear performance expectations, monitor progress, and deliver constructive feedback through regular check-ins, performance evaluations, and improvement plans.
• Ensure staff consistently deliver high-quality customer service and uphold HealthRIGHT 360’s mission, values, policies, and procedures.
• Take corrective action as needed, including issuing formal written notices or overseeing terminations in alignment with organizational standards.
• Ensure adequate staffing coverage by filling in or reassigning duties when necessary.
• Foster a positive, collaborative, and accountable team environment.
Operations and Facilities
• Oversee day-to-day program operations and assigned contracts.
• Manage all facility-related matters, ensuring safe and efficient operations.
• Address facility or program crises and ensure resolution.
• Work with property management to ensure timely maintenance and structural issue resolution.
• Implement systems to track client services and compliance across programs.
• Support integration of behavioral health services for comprehensive client care.
• Participate in weekly/monthly client progress check-ins.
External Relations
• Represent Prototypes HealthRIGHT at external meetings, coalitions, and community events.
• Collaborate with CES countywide efforts as required by contracts.
• Stay informed on trends and best practices in housing and behavioral health services.
Client Services
• Provide direct services as needed, including crisis intervention, assessments, treatment plans, individual and grou