Special Events Coordinator

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization. 

Job Description:

Position Title: Special Events Coordinator

Position Type: Full-Time

FLSA Classification: Non-Exempt

Division: Operations & Administration

Department: Hospitality

Reports to: Manager of Special Events

Date Reviewed: 3/11/2026

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a new contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. A satellite to Crystal Bridges, the Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary art’s role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action.

Position Summary:

The Special Events Coordinator is responsible for supporting the Special Events team with promoting and coordinating private and internal events. This individual will have a proven record of exemplary high-level customer service and have a strong desire to execute highly successful events. This position requires independent judgment as well as project management skills (supervising all event details and the event team during event execution). Required client interaction including in person & virtual client planning sessions& meal tastings as well as heavy email correspondence. 

Excellent follow-up, time management and organizational skills are required. This position requires proficiency with the Momentous database for scheduling and tracking event details and must be able to multi-task in a fast-paced environment while projecting a positive professional attitude. Weekend and evening work will be required. The Special Events Senior Coordinator reports to the Special Events Manager and works in collaboration with all internal departments.

This role is key in delivering exceptional guest experiences while sharing responsibility for hospitality operations campus-wide across multiple locations and contributing to the Museum’s mission. Your work will help create memorable moments for every guest.

Principal Responsibilities:

• Design and plan events including private events and as assigned, working within client’s expectations and budget 
• Areas of Specialty will include but not limited to: Heavily focused on Weddings, Corporate, Community Engagement, Non-Profit, VIP & Stakeholder requests. 
• Liaison with service providers and vendors to ensure successful events 
• Facilitate all pertinent documentation for private and internal events (Banquet Event Orders, third-party rental orders) 
• Collaborate with Culinary Services, Education, Advancement, Security and Facilities to ensure events run smoothly and are supportive of the overall mission of Crystal Bridges 
• Coordinate with SE Team and other Museum Departments (Hospitality, Special Event, IT, Facilities, etc.) as required for event 
• Serve as on site coordinator at special events, ensuring that events run smoothly and follow museum guidelines 
• Train special event coordinators as well as other internal users as needed 
• Follow up with clients after events have taken place to ensure customer satisfaction and cultivation for future events.
• Track and report on client progress and event status at team meetings.
• Perform additional responsibilities, although not detailed, as requested by Management.

Minimum Qualifications

Education, Training, and Traits:

• Minimum three years’ experience in event planning in a wedding, hotel, convention center or corporate environment. 
• Working knowledge of food and beverage services is required 
• Valid Driver’s License

Preferred Skills:

• Highly organized with great attention to detail. 
• Outstanding customer service skills with excellent f