Administrative Assistant, Environment Testing

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

The Administrative Assistant I performs a variety of clerical responsibilities under minimal supervision. Responsible for answering and routing all incoming telephone calls and greeting clients, vendors and visitors to the laboratory. Provides administrative support to the laboratory including correspondence with vendors, general filing and copying, and restocking office supplies. Receives and distributes incoming mail, and prepares outgoing mail. Assists with new employee setup.

This position is full time Mon-Fri 8:30am-5:00pm with overtime as needed.  Candidates must live a commutable distance to our lab in Pittsburgh, PA

Compensation: $19-22/hour  (DOE) plus full benefits

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Screens and routes calls courteously and efficiently to ensure clients/vendors receive professional customer service daily
• Greets customers, clients and visitors to the laboratory daily and follows appropriate sign-in procedures to create a positive impression of Eurofins Environment business practices.
• Receives and routes mail, faxes and various business correspondences to the appropriate department or employee so that it may be processed in a timely manner daily.
• Assists with photocopying and filing.
• Collects and tabulates vendor information for spreadsheets and reports.
• Uses an array of business software applications (e.g., Word and Excel).
• Performs basic office procedures according to standard operating procedures so information is appropriately maintained.
• Prepares outgoing mail daily and ensures that it is shipped in the most cost effective manner and received on a timely basis.
• Acts as a liaison with other departments and outside agencies including high-level staff. Handles confidential and non-routine information and explains policies when necessary.
• Secure appropriate Visas and passports for travel for executives.
• Maintain inventory for office supplies, coffee and kitchen supplies placing necessary orders to replenish, stock and keep clean and organized.
• Maintain office machines such as fax, copier, scanner, and calls for service when needed. Ensure paper and toners are available for general use.
• Establishes security credentials for new employees.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications

Basic Minimum Qualifications (BMQ): To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required. (List three to five key quantifiable skills or position requirements that the candidate must have to be considered for this position.)

• High School diploma or equivalent.
• Course work in business or computers preferred.
• Experience: Six months multi-line telephone systems experience 1 year secretarial/customer service experience
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.
• Authorization to work in the United States indefinitely without restriction or sponsorship

Ability and/or Skills (BMQ):

• Basic IT knowledge a PLUS
• Knowledge of computers and Microsoft Office programs
• Operating standard office equipment
• Customer service skills
• Basic office skills
• Ability to work with the public
• Work independently with minimal supervision
• Ability to prioritize workload and manage interruptions
• Ability to communicate orally and in writing

This position description is written as a guideline to inform employees of what is generally expected of them at each job level. The description is not intended to be all encompassing or limiting in any manner; rather, it is hoped it will add understanding and better reflect the work per