Jobs and Careers

Account Specialist - Inside Sales (Chicago)

United Statesfull_timeVerifiedPosted 27 Dec 2024

💰 $44,000/yr

About the role

Starting rate: $22 per hourLong-term employment with opportunities for growthWe offer excellent benefits from day one, including:

401(K) Retirement Saving Plan w/ Employer Match
Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
Tuition & Certification Reimbursement
Paid Time Off – (15 Days; prorated before 1st year)
Parental Leave
Paid holidays

POSITION SUMMARY: Provides active sales and customer service support, generating business for all areas Seaboard Marine services. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. GEOGRAPHIC REGION:Applications out of the geographic region for this position will not be considered. QUALIFICATIONS: Required

One (1) year of recent inside sales or customer service experience.
Possess excellent communication skills (written and verbal) with ability to communicate effectively at an advanced level in a business environment in English.
Possess intermediate computer skills in MS Word and Excel.
Excellent interpersonal skills. Must be able to work effectively with sales, pricing, personnel as well as with demanding customers and respond to common inquiries.
Possess strong organization, time-management skills. Must be able to multi-task and work in a fast-paced environment.
Ability to work with limited supervision and strong initiative.
Ability to think logically and follow procedures and instructions.
Ability to prepare a variety of reports.
Ability to travel domestically as deemed necessary by sales management.
Flexibility to work extended hours, holidays and/or weekends.
Flexibility to attend Conferences, Trade Shows, visit specific customers, as may be required.

Preferred

Inside sales and customer service experience in the logistics/maritime industry.

DUTIES AND RESPONSIBILITIES: Primary

Oversee the overall performance/progress of any specifically assigned accounts and interact with all parties in respect to the success of the same.
Make bookings.
Plan and manage an active call cycle in accordance with the standards and directives of management
Responsible for maintaining customer records updated.
A high level of interaction between sales staff, commercial divisions as well as all offices and/or agencies in order to increase sales and profitability.
Focus on supporting Sales Executives and generating new business by analyzing sales leads, piers reports, reviewing competition statistics and manifest reports.
Problem solving on behalf of Sales Executives and/or customers.
Utilize all designated/provided resources and tools as directed by management, in the daily job functions.
Keep abreast of tariff changes, including any new regulations and changes in rate applicability, maintaining a proactive line of communication with the Pricing departments on related issues.
Attend department meetings as directed, and/or any other functions such as trade shows as may be required.
Keep management informed of any issues concerning areas of responsibility.

Secondary

Perform related duties as required by management.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to use his fingers.
The employee is continuously required to talk and/or hear.
The employee is continuously required to sit.
The employee is occasionally