Senior Manager, Technical Product Management - Video Encoding

Senior Manager, Technical Product Management - Video Encoding

 

The Internet has turned every device with a screen into a television with unlimited channels.  People are watching everywhere. They stream from home, from the café, from international flights. With the rise of binge-watching and catch-up TV, people want to watch content on their own schedule. As a result, the technology required to connect with viewers is becoming increasingly complex. That’s where Ooyala comes in. We help our customers - some of the largest operators, broadcasters, media companies and brands in the world - connect viewers with their interests, audiences with relevant advertising, analytic insights to business strategies, and ultimately, video with revenue.

 

Brightcove captures billions of analytics events each day, reaches hundreds of millions of unique monthly viewers in almost every country in the world and serves billions of video ads each month. It’s not a task for the faint of heart. As with many other industries undergoing cloud-based transformation, in this pivotal time for the TV industry, the cloud represents both the challenge and the solution.

 

Working at Brightcove is fast-paced, fun, and challenging, and we thrive on innovation. Come join our team and help shape the future of TV. The world is watching.

 

As a people leader for Brightcove Video Encoding you will be driving product development in and for a truly global environment. You will be expected to have in-depth knowledge of the OTT industry and be able to collaborate with all parts of the organization as well as with our customers and partners to iron out requirements and strategies for your specific product area. On a daily basis, you will work closely with several highly skilled development teams. In this role you will have to rely heavily on your ability to communicate and to drive collaborative analysis.

 

About us

• We get things done by empowering individuals and teams, we encourage open communication and collaboration across teams.
• We love automation and self service, we like to ‘work smart’.
• We use agile workflows such as Scrum and Kanban depending on what the team is most comfortable with.
• We have a “you build it, you run it” culture where enterprise level availability is a must.
• We like to work with great engineers who are skillful but always open to learn new things, and who value working in a team to achieve a common goal.
• We work with some of the most cutting edge technologies and software delivery techniques and we are committed to keep our technology stack up to date.
• Competitive salary, excellent benefits.

Responsibilities

 

You will collaborate together with the broader Product Management team to create the product vision. It is critical that you are able to motivate the engineering team and communicate clear product goals, ensuring we have high quality story definitions and acceptance criteria required to deliver products that enable customers to meet their business goals. 

 

This role is expected to understand the market, the customer and the business in order to make sound decisions on product features, priorities, and backlog - working closely with engineering, program management, and stakeholders from the field organization, marketing and definitional customers.

• Translating product vision, strategy and roadmap into product definition that can be communicated to engineering, QA and customer-facing functions.
• Work closely with product management, engineering leads and architects to ensure a deep understanding of product vision and priorities.
• Understand the vision of a product from the point of view of all customer stakeholders (system administrators, end users, operations management, etc).
• Use customer visits and market research to understand the buyer & user personae that will be the basis for go to market planning and product design
• Create epics, user stories and acceptance criteria from the business feature functionality presented by product management.
• Collaborate with customer care and product support teams to understand the support needs and issues.
• Coach, inspire and motivate other product managers to do their best work.
• Prioritize, order and groom the product backlog, including working with Program Management to adjust stories as part of sprint planning.
• Manage the feature request process and keep an updated release plan for the products you cover.
• Giving feedback regarding the achievement of the sprint goal in the sprint review.
• Define and measure delivery for meeting customer value propositions.
• Evangelize the product lines using pitch decks, de