Lead Cashier

ESSENTIAL FUNCTIONS:

• Ensure that parking tickets are accurately calculated, and the fee correctly collected by the customer.
• Communicate with customers in a friendly and inviting manner, answering questions about parking operation including but not limited to hours of operation and rates.
• Direct customers to open egress lanes to maintain speedy service and exits.
• Accurately complete daily cashier shift report.
• Coordinate with management on processing exception transactions.
• Inform management of safety and security issues in a timely manner.
• Snow removal in short durations in affected work area
• Train other employees
• Extra work duties including window cleaning, equipment wipe down, pick up trash/debris, direct traffic, and other duties as assigned.
• Other duties as assigned.

REQUIRED SKILLS:

• Must be friendly and courteous with customers
• Able to effectively communicate in English
• Work independently
• Capable of performing basic math calculations
• Ability to learn to operate fee computer systems and processes, follow directions, and accept training practice/ follow up
• Ability to work in a garage environment exposed to noise and crowds
• Other duties as assigned.