Mental Health Case Mgr

Statement of Purpose

The Mental Health Case Manager I fulfills assigned role as a part of the treatment team, maintaining the well being of clients and integrity of the program. Mental Health Case Manager assist client with accessing resources and support. To gain, restore, improve or maintain independent living,

Major Tasks, Duties and Responsibilities

• Knowledge of mental health, mental health, family systems, and drug and  

       alcohol dependency.

• Assist client with accessing resources and support, including public benefits.

• Ability to build a collaborative support system with community employers, agencies and organizations, employing eligible clients as they move into the transitional period.

•  Ability to build a collaborative partnership with governmental housing agencies to readily respond to client needs for housing.

• Ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary.

• Ability to recognize personal issues that has an impact on job performance and interactions with clients.

• Ability to write and verbalize clear statements, summarizing client progress to primary counselor and the treatment team. 

• Able to write documentation and progress reports.

• Ability to note documentation in Electronic health record system.

• Occasionally provides transportation for clients.

• Ability to demonstrate ethical and professional behavior.

• Ability to convey respect for cultural and lifestyle diversities of clients and staff.

• Basic knowledge of referrals, both in and out of the BHS treatment system.    

• Ability to communicate clearly, with clients, staff, peers, supervisors and non-BHS resources. 

• Basic understanding of computer operations; Windows and word processing (MS Word).  Ability to readily adapt to the Electronic Health Record information system.

Case Manager Competencies and Performance Expectations

All Case Manager’s are expected to:

• Document client intake and treatment progress
• Identify a crisis
• Liaison with and refer to treatment team, inside and outside agencies
• Assess and report client behavioral changes
• Identify personal boundaries and be able to work as part of the treatment team
• Adhere to professional standards
• Recognize personal biases working within diverse populations
• Meet productivity standards
• Enter client notes within required timeframe

Prerequisite Qualifications

Following are the qualifications required to perform the essential functions of this position.  Qualifications may be subject to modification based on the Americans with Disabilities Act.

Bilingual abilities may be required within certain BHS programs.

High school diploma or equivalency and years documented experience providing mental health services.

Must have valid California driver’s license and liability insurance if driving per