Central Stores Operations Manager (Neenah, WI.)

Central Stores Operations Manager (Neenah, WI.)

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Position Summary:

This position is a dual-purpose role that is responsible for operational management of the daily activities of the Central Stores Facility and logistics management of Parts and Equipment to Kimberly Clark locations globally. It is a team leader role with 11-12 KC salaried employees and 3-4 direct contractors. Additionally, the role is responsible for operational relationship with 3PL organizations/companies providing service to Central Stores.

• Scope
• Global customer service, export sales and shipping operation servicing over 70 plants across the globe, with 24/7 service in North America
• +$300 Million Spare Parts Inventory and $60-120 million Capital Equipment per year

Key Responsibilities:

Central Stores (MRO)

• Manage the Central Stores operations team to providing a high level of customer service to maintain manufacturing operations with the supply of spare parts for all plants globally.  
• Leadership of continuous improvement activities to drive efficiency and cost reduction within Central Stores Operations, supporting an annualized cost value delivery of +$10 Million per annum

KimStores (Manufacturing Equipment)

• Lead the KimStores operations team to provide a high level of Logistics centered customer service for Capital projects for all plants globally
• Build and maintain solid working relationships with affiliates, freight forwarders and import brokers to promote efficient and effective shipments
• Drive high level customer satisfaction by delivering exceptional service with cost effective options while meeting all customs requirements and on–time delivery/project deadlines.
• Build and maintain strong working relationships with ability to influence processes when working with engineers, affiliates, customs brokers and freight forwarders

3PL Vendor/Relationship Management  

• In collaboration with Kimtech Operational Leadership manage the operational activities of the Warehouse 3PL (Advantage) to ensure operational goals are met and appropriately measured/monitored
• Manage the operational relationship with the Facility Management 3PL (Cushman and Wakefield) to ensure building operations / maintenance goals are met
• Manage the relationship with the Export Parts Customer Service and administration 3PL (Neilsoft) to ensure a high level of 24/7 customer service is delivered and that overall costs to the KC manufacturing locations is minimized/optimized

Global Logistics SME

• Be the Global Logistics and Import/Export SME (including compliance) and key resource to support team and affiliates 
• Demonstrate expert knowledge in ocean, air and truck shipments (including Hazardous Materials) to meet all business demands.
• Responsible to maintain up-to-date knowledge of international changes that may affect shipments and exhibit superior problem-solving capabilities to eliminate obstacles.

Overall

• Key contributor as a member of the leadership team in leading strategic initiatives with internal customers to drive and improve business results.
• Lead development and adoption of Standard Operating Procedures (SOP) to facilitate a high level of customer service quality and effective knowledge transfer.
• Contribute to a safe working environment and comply with K-C Code of Conduct, corporate safety, regulatory and sustainability requirements.

Basic Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain related field or