Job Description Summary

Department - Information Technology

Job Description

OPEN TO CURRENT PIMA COUNTY EMPLOYEES 

REOPEN

Job Type: Classified

Job Classification: 5282 - Information Technology Support Engineer

Salary Grade: 15

Pay Range

Hiring Range: $68,931 - $82,721 Annually 

Pay Range: $68,931 - $96,512 Annually 

Range Explanation: 

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

The Pima County Information Technology Department is seeking an experienced Data Center Virtualization Engineer.

The working environment is team-oriented, technical, self-motivated and meticulous. Communication skills are critical. The technical environment includes cutting edge on-premises and cloud hosted data centers. The work involves everything needed to manage a virtualized data center, including servers, storage, backup and recovery, networking and security.

This position participates in the on-call rotation and off-hours maintenance, typically monthly. A successful candidate must be able to lift server and storage equipment up to 60lbs. A physical is required prior to the official job offer.

This position must successfully test and maintain certification for Arizona Criminal Justice Information System (ACJIS). This must be in place prior to completion of the training period.

In applying for this position, pay particular attention to the description that follows and to the preferred qualifications at the end of this posting, addressing each qualification in your application. This is not a supervisory position.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

Within the centralized Information Technology Department (ITD

• Maintains detailed records of equipment deployment, configurations, and any issues encountered during the process;

• Prepares reports on logistics performance, cost savings, and efficiency improvements;

• Plans and coordinates the installation and relocation of computer hardware, software, and peripherals across various departments or locations;

• Maintains open communication with various stakeholders, including IT teams, department heads, and end-users;

• Leads and participates in support for all types of tickets received by ITD: resolving problems, creating new capabilities, etc.;

• Participates in forecasting computing/communications growth and provides pro-active capacity management;

• Participates in the disposal of obsolete client and computing/communications center equipment; assists in client license compliance;

• Leads the automation, installation, configuration, documentation, troubleshooting and maintenance of ITD assets;

• Participates on Microsoft Teams to drive standardization and strategic implementations;

• Conducts testing to ensure the functionality and performance of computing and/or communications systems;

• Identifies and resolves any issues or malfunctions, troubleshoots problems related to connectivity and equipment failures.

Within the Facilities Management Department:

• Manages fiber/copper builds for all Pima County cabling projects;

• Manages Pima County’s three Communications Job Order Contractors (JOC's), ensuring they follow Pima County communication specifications;

• Creates, maintains and updates Pima County communications specifications;

• Supports Pima County users regarding communications projects, ensuring they receive the required information to complete tasks efficiently and within budget;

• Oversees Blue Staking for Pima County, ensuring outside plant communications remain secure and functional;

• Designs and builds copper/fiber redundancy to ensure Pima County key locations retain communications capability;

• Creates budgets and calculates costs for potential future communications projects for