Date Opened: Tuesday, March 11, 2025 12:00 AM

Close Date: Sunday, March 16, 2025 12:00 AM

Department: Aviation Department

Function Operations Support

Salary: $23.00 - $29.91 Commensurate with Experience

SUMMARY

Airside Operations Agents perform skilled work, including safety and security inspections of the Air Operations Area, vehicles, and terminal facilities and relaying emergency and non-emergency information. Operate and monitor communications equipment, such as radios, telephones. Primary function of Airside Operations Agents is to perform escorts, inspections, and respond to incidents in the AOA. Must be able to assess situations quickly, objectively and determine the proper course of action within established rules, regulations and procedures while representing CLT in a professional, positive manner.

Conducts vehicle escorts and Part 139 inspections on the Non-Movement Area. Assist the Airport stakeholders and public as needed. Act decisively and exercise independent judgment within established rules, regulations and procedures.

Assists with federal programs to comply with FAA and TSA regulations that are required for commercial service airports. Enforce Airport established rules and regulations that govern the operation of the airfield and airport employees.  Interpret and adhere to all federal, state, and local regulations to ensure the safety and security of all persons and resources on airport property.

Formulate comprehensive and concise communications in both oral and written form. Completes all required documentation.

Ability to respond calmly and effectively during emergency and irregular operations incidents following NIMS/ICS structure.

Support snow, wildlife and construction related duties. Completes all required Part 139 initial and recurrent training in a timely manner. 

Supports other Airport Operations Sections by performing assistance duties for irregular and emergency operations such as crowd control, fire watches, escorts, and other duties deemed necessary for continuity of operations.

Other duties as assigned.

Minimum Qualifications:
High school diploma or Equivalent and one-year related work experience.  

Preferred Qualifications:
Associate's degree in Aviation Management, or related field and one year experience at an FAR Part 139 commercial service airport in a position in airport operations, airport safety/security, or airline ramp operations.  
 

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations